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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
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Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
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Home > Latest News > Pan Pacific London appoints new executive chef
Pan Pacific London appoints new executive chef

Pan Pacific London appoints new executive chef

In this episode we speak to Philip Lassman, managing director UK&I at Numa. Philip spoke about the lessons learned from his time at Hilton, IHG and Accor, and how his early roles have shaped his leadership approach, the rise of aparthotels and why guests are increasingly seeking flexible and locally connected stays, how Native by Numa sites root themselves in their local neighbourhoods, and Philip’s plans for growing the Numa brand.

In association with

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Pan Pacific London Hotel has appointed Adam Bateman as its new executive chef. 

With over 25 years of experience in the industry, Bateman brings a wealth of knowledge and experience to the heart of the city.

He will be responsible for all food operations across the hotel and its F&B outlets, including its signature Southeast Asian restaurant Straits Kitchen, and its stand-alone grab-and-go Shiok!, along with in-room dining and banqueting offerings.

He joins Pan Pacific London from The Grand Hotel, Birmingham, where he held the position of culinary director, helming the relaunch of the hotel’s F&B concepts following its £50m restoration

Before this, he worked as group operations and development chef UKL & Ireland for InterContinental Hotels, working on various brands including Kimpton. His success in this role saw him shortlisted as a finalist for Chef of the Year at the 2022 Hotel Cateys.

Other positions have included group executive chef for The Hotel Collection, a group of 21 unique hotels across the UK where he launched a chef apprenticeship scheme while driving revenue and profitability.

Passionate about the hospitality industry, he is involved with various boards and programmes including Springboard Future Chef, Nestlé Toque d’Or, and the Acorn Scholarship, and as chairman at the Institute for Apprenticeships and Technical Education, a government advisory board for Level 3 Pastry Chef Trailblazers.

Regarding his appointment Bateman said: “I am thrilled to be returning to the capital and taking on a new challenge as executive chef at Pan Pacific London. I look forward to collaborating with all chef teams across all outlets to continue to elevate the already superb culinary experiences across the hotel’s F&B outlets.”

John Kelly, hotel manager at Pan Pacific London, added: “We are truly delighted to welcome Adam to Pan Pacific London; his extensive experience in developing hotel F&B concepts, from fine dining to banqueting to children’s menus, means he will be a great asset to our team. Hospitality is at the heart of everything we do at Pan Pacific London, and I’m thrilled Adam shares our passion for delivering stellar F&B experiences to our guests.”

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