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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Brands > The Social Hub secures B Corp certification
The Social Hub secures B Corp certification

The Social Hub secures B Corp certification

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Hybrid hospitality group The Social Hub has secured Certified B Corporation for the first time. The Social Hub currently operates hubs combining hotel and student accommodation, food and beverage, events and coworking spaces in 18 locations across the UK and continental Europe. It became a B Corp at the first attempt, achieving an overall score of 107.1 out of the maximum 200.

Becoming a B Corp involves a “rigorous” testing process carried out every three years by B Lab, the non-profit behind the B Corp movement, across five key areas of an organisation’s operations including governance, workers, community, environment, and customers. 

Applicants must reach a benchmark score of at least 80 while providing evidence of socially and environmentally responsible practices on energy supplies, waste and water use, worker compensation, diversity, and corporate transparency. Certified companies must legally embed their commitment to “purpose beyond profit”. 

By 2030, The Social Hub has committed to reduce 78% of its greenhouse gas emissions, produce 50% of its energy on-site, achieve further environmental certification through BREEAM (In-Use) for all properties, and divert 100% of residual waste from landfill or incineration.

Community impact is also central to its operations, with The Social Hub hosting more than 5,500 “purpose-driven” community events and experiences, engaging more than 100,000 attendees across its locations every year, as well as working with other B Corps across its network. 

It also pledged to donate 1% of revenues to the recently launched TSH Talent Foundation, a non-profit that supports changemakers facing barriers to opportunity; presents masterclasses that upskill the next generation of social leaders through The Better Society Academy; and collaborates with Talent Garden to develop skill sprints for students and co-workers within its hubs. 

For The Social Hub, B Corp certification is also significant ahead of the roll out of updated European Sustainability Reporting Standards (ESRS) for use by all companies subject to the Corporate Sustainability Reporting Directive (CSRD).

Charlie MacGregor, The Social Hub’s founder and CEO, said: “Environmental and social responsibilities are crucial to remaining relevant in any industry. It affects customer loyalty, brand credibility, and your ability to do business. Banks are already becoming stricter on who they finance, and legislation such as CSRD makes the urgency greater. Any organisation that doesn’t move now will have to move fast or be obsolete within five years. 

“As a large hybrid hospitality company that will soon grow to operate 23 hubs and counting across Europe, we feel the responsibility to keep innovating for the greater good and a more sustainable hospitality sector. B Corp certification is just the beginning. We plan to open more hubs and welcome millions of guests, including students, the next generation of leaders and a central part of our unique community-building model. From here, our contribution to creating a better society will only get bigger and bolder.”

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