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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Features > Comment: World Tourism Day – taking the long term view
Comment: World Tourism Day – taking the long term view

Comment: World Tourism Day – taking the long term view

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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With resorts and hotels all over the world going green, there is a mass desire to protect local environments, while also boosting economic growth. The tourism industry impacts nearly every location on the planet — and its relationship with the environment has always been complex. World Tourism Day, observed annually on September 27, offers an opportunity to examine tourism’s value with a long term view. New research shows that renewable energy and other sustainable tourism practices can positively impact both the environment and the bottom line.

Balancing act

Anyone working in the hotel industry knows that natural beauty is a draw for guests, with many checking out of their stay more interested in protecting surrounding natural resources. Yet ironically, tourism activities and facilities can also contribute to environmental degradation with the potential to eradicate these long-term economic benefits. Sustainable tourism (or “eco-tourism”) is a way to balance these priorities and keep the tourism industry healthy for years to come.

Sustainable tourism is no longer a niche movement — it is where the future is heading, and many hotels are leading the way. Implementing sustainable practices can preserve resources and slash energy bills. On top of this, tourists themselves are increasingly eco-minded, and are now actually seeking out accommodations and activities because of their sustainable practices. For example, the U.S. Green Building Council found that LEED certified hotels not only reduce energy costs for the hotel owners, but attract more revenue from guests. The International Renewable Energy Agency similarly found that renewable energy technology has a positive impact on resort occupancy rates.

Hospitality sector leading with renewable energy

The implementation of renewable energy in prime tourist locations (like hotels) serves as a way for guests to feel more connected with their local environment. Watching a wind turbine or a solar panel generate electricity in real time is a personal and rewarding experience – companies taking corporate responsibility to preserve the environment is becoming increasingly important to the average traveller. Renewable energy increases awareness, and has the potential to foster environmentally conscious behaviour among both residents and tourists.

A few hotels leading the way on sustainable tourism:

  • Hotel Stadthalle in Vienna is the first urban hotel in the world to have a zero energy balance. Located in a city environment where nature is sparse, the hotel seized the opportunity to positively impact those in the area. The hotel installed a variety of renewable energy systems, and these sustainability measures attracted tourists. The Stadhalle has a lush rosebush rooftop garden, with trees shading the outdoor breakfast area. The walls of the building are adorned in beautiful vines, fauna, and wait for it– solar panels. Not only does the hotel promote green practices on company property, it also advocates for sustainable travel, offering discounts to guests who arrive by either bicycle or trains. These practices benefit the local community and tourists, boosting jobs, and demonstrating that cities are also a viable option for clean energy.
  • The Hilton Fort Lauderdale Beach Resort on the shoreline of Florida facing the Atlantic Ocean holds property sustainability tours, which are conducted weekly for guests, local residents and schools. The tour includes a look at all the resort’s sustainable initiatives, including six 4K vertical axis wind turbines cutting 70,000 lbs of carbon annually. The hotel also has an environ pure composter which can compost up to 900 pounds of food waste each day. There is tinted glass in every room to protect the interior of the building from sun exposure, helping to reduce the amount of energy needed for heating and cooling. Education and engagement coupled with green initiatives trigger a dialogue about conservation, allowing guests, employees, and surrounding communities to be involved in a resort’s sustainability efforts.
  • For Anvaya Cove Beach Resort near Manila in the Philippines, integrating wind and solar technologies kept the area pollution-free, while also mitigating the resort’s electricity expenses. The solar panels generate the majority of renewable energy, while the power generated by the turbines add an extra layer of security to ensure that Anvaya Cove Beach Resort never runs out of electricity – the company wears their energy resources like a green badge of honour.

Sustainable tourism must be understood as a prerequisite to successfully compete now and in the future. These case studies are small examples of what is becoming the new standard in the hotel industry. Making your operations sustainable and engaging the local community in green efforts are crucial to achieving economic and environmental success – and although World Tourism Day only comes once a year, achieving the long term view is something we should consider every day.

 


Ryan Gilchrist leads UGE’s Enterprise Division, delivering clean energy solutions for commercial clients. UGE is a leading developer of distributed renewable energy solutions for business and government, with projects in over 90 countries, including several for Fortune 1,000 companies. Find out more at www.urbangreenenergy.com

 

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