Travelodge reveals ‘most bizarre requests’

Travelodge has revealed some of the most bizarre requests from customers across its portfolio in the last 12 months. 

Between them, Travelodge says that its hotel teams receive more than 200,000 ‘strange’ requests every year. They include: ‘Can you store my lobster in your freezer?’ ‘Do you offer a sheet tucking-in service?’ and ‘Do you have any rooms that I can clean, as I love cleaning?’

This year’s lists of questions include a rise in requests from business customers seeking help to prepare for their meetings and presentations. This includes a business customer who was staying at Docklands Travelodge, and asked the hotel team if he could practise his board presentation in Mandarin to the hotel team prior to a meeting.

Other strange requests have included the hotel team at Stafford Travelodge being asked if a pet jaguar counts as a cat in the chain’s pet policy. The receptionist at Lutterworth Travelodge was asked: “What time does the 24-hour reception close?”

At Gatwick Airport Travelodge, a customer asked the hotel manager: “Does the plane pull up outside of the hotel or do you drive us to the plane in the morning for my flight to the Caribbean?”

Shakila Ahmed, Travelodge spokeswoman said: “Our annual bizarre requests audit of 513 hotels reveals over 200,000 unusual requests by our business and leisure customers, with some more bizarre than others.

“Our hotel teams will always try their best to accommodate customer requests but there are just some requests that we just can’t help with, such as changing the weather or counting the stars in the sky.”