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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > Hotels > Scotland resort gains gold and platinum award recognition

Scotland resort gains gold and platinum award recognition

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The five-star Old Course Hotel, Golf Resort & Spa in St Andrews is celebrating “the best possible start to 2013” with three high profile awards.

VisitScotland has bestowed five gold stars upon the resort, known as the home of golf, through its national tourism Quality Assurance Scheme.

Regional director at VisitScotland Richard Pinn explained: “Our gold award recognises serviced accommodation businesses across Scotland that consistently achieve the highest levels of excellence. Businesses achieving this prestigious award excel in customer care and hospitality and show real commitment to staff development and training.

“Establishments such as the Old Course Hotel, Golf Resort & Spa are the stand-out businesses when it comes to exceptional quality and service in providing accommodation for visitors. It is a real pleasure to make this announcement – and we congratulate all at the St Andrews resort.”

Condé Nast Traveller has also recognised the iconic resort in its ‘Platinum Circle’, an award for destinations that have made its gold list for five consecutive years.

Besides its gold and platinum recognition, the Old Course Hotel has been included as Scotland’s only entry in Travel & Leisure’s list of the top 500 resorts in the world.

General manager Daniel Pereira remarked of the accolades: “Awards are always welcome, but accolades that recognise our on-going commitment and investment in our staff and training are especially welcome. Recognition from those who travel the world and stay in destinations around the globe are also very highly valued as they truly reflect the customers’ views.

“When we share news of this kind, it helps to show that the resort is so much more than a hotel. It is the day-to-day enthusiasm, dedication and commitment from our entire team that results in such recognition, benefiting not just the resort but also our many local, regional and Scottish suppliers as well as the wider tourism market. It is wonderful news of which we are enormously proud and the best possible start to 2013.”

Image: The 18th green and clubhouse at the Old Course (credit: Paul Birrell)

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