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Cost Of Living

In-depth reporting on how the cost of living crisis is affecting the hotel industry across the UK. This includes rising staff wages, increased supplier and utility costs, and how inflation is squeezing profit margins. We also cover how changing consumer behaviours—such as shorter stays, reduced discretionary spending, and greater price sensitivity—are influencing hotel bookings and operational decisions. Insights include commentary from operators, analysis of industry data, and updates on how hoteliers are adapting pricing, marketing, and staffing in response.

  • Jun- 2025 -
    6 June
    FeaturesPredictions vs reality: testing OakNorth’s outlook on hospitality

    Predictions vs reality: testing OakNorth’s outlook on hospitality

    The hospitality trade is a hard one. It runs hot in summer, cold in winter, and never moves in straight lines. Despite costs rising and customers shifting, the doors must open and the lights must stay on. As a lender to hotels, pubs and restaurants, OakNorth sees much of this…

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  • Mar- 2025 -
    25 March
    Trade OrganisationsHospitality Action reports record-breaking year of support in 2024

    Hospitality Action reports record-breaking year of support in 2024

    As Hospitality Action marks the fifth anniversary of its first COVID grant, the charity reports that it has seen a “lasting rise in demand for support”, making 2024 its “most challenging year yet”. According to its latest Impact Report, a surge in grant applications last year was driven by mounting…

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  • Feb- 2025 -
    5 February
    FeaturesWill Edinburgh’s Visitor Levy help or hinder Scotland’s hotel performance?

    Will Edinburgh’s Visitor Levy help or hinder Scotland’s hotel performance?

    Hotels in Scotland have been the “clear winners’ in a challenging hospitality landscape in 2024, outperforming other regions in the UK by reporting an 8.5% increase in RevPAR. Additionally, out of all the cities in Scotland, occupancy across Edinburgh ranged between 85% and 90% for most of the year. Now,…

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  • Jan- 2025 -
    31 January
    Features
    HOSPA CEO Jane Pendlebury on the challenges facing today’s hotel industry

    HOSPA CEO Jane Pendlebury on the challenges facing today’s hotel industry

    Jane Pendlebury’s journey to the top of the Hospitality Professionals Association (HOSPA) is one of perseverance, adaptability, and an unrelenting passion for the industry. From her early days as a trainee duty manager at De Vere Hotels to leading one of the UK’s most influential hospitality organisations, Pendlebury’s career has…

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  • Dec- 2024 -
    12 December
    HotelsOver a third of hoteliers expect costs to rise £100k, BWH finds

    Over a third of hoteliers expect costs to rise £100k, BWH finds

    Over a third (36%) of hoteliers expect their costs to rise by more than £100,000 as a result of the Budget, according to data from BWH Hotels. Alongside this, six out of 10 have reported a hike of more than 20% since the announcement of the Budget in October. Half…

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  • 4 December
    Advice
    James McGinn, leading Hastings Hotels with vision and heart

    James McGinn, leading Hastings Hotels with vision and heart

    For over two decades, James McGinn has been at the heart of Hastings Hotels, one of Northern Ireland’s premier hospitality groups. Now its managing director, McGinn’s career is a testament to resilience, adaptability, and a deep love for the industry. From clearing ashtrays as a teenager to steering a multi-million-pound…

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  • Sep- 2024 -
    26 September
    Hotel BrandsEden Hotel Collection falls to £2.9m loss in FY24

    Eden Hotel Collection falls to £2.9m loss in FY24

    Eden Hotel Collection has reported its operating losses widened to £2.9m during the year ended 31 March 2024.  According to documents at Companies House, the hotel directors attributed the loss to unstable trade which continues to be affected by both market changes from Covid recovery and the current economic climate.…

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  • Aug- 2024 -
    20 August
    EconomyHospitality insolvencies rise 13% in June

    Hospitality insolvencies rise 13% in June

    The number of hospitality businesses entering insolvencies has risen by 13% between May and June this year, as operators struggle with trading costs, according to Buchler Phillips’ Hospitality Index. Overall, the number of hospitality insolvencies rose by 1.41% in the first half of 2024, as some 1,801 accommodation and food…

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  • Jul- 2024 -
    31 July
    HotelsUKH calls new LPC 2025 remit ‘disruptive and unhelpful’

    UKH calls new LPC 2025 remit ‘disruptive and unhelpful’

    UKHospitality has called changes to the Low Pay Commission’s (LPC) remit for 2025 “disruptive and unhelpful”, claiming that wages rates must strike an “affordable balance to help deliver growth for both businesses and staff”. Business secretary Jonathan Reynolds has ordered the LPC to factor in the future cost of living…

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  • 15 July
    TourismScottish hospitality is ‘adapting’ to market challenges, says STA

    Scottish hospitality is ‘adapting’ to market challenges, says STA

    Scottish hospitality businesses are “finding new ways to adapt to challenging market conditions”, according to The Scottish Tourism Alliance and The Cumberland Building Society. From wine safaris, where guests explore Scotland’s countryside, to developing wedding venues and corporate event spaces, Scotland’s hospitality businesses are expanding their range of services to…

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