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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Events > IHS to present ‘perfect hotel room’ at this year’s show
IHS to present ‘perfect hotel room’ at this year’s show

IHS to present ‘perfect hotel room’ at this year’s show

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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A survey has shown that city chic, mood lighting and locally-produced snacks in the minibar are some of the preferences of the modern hotel guest, with those spending more money preferring wooden floors over carpet.

The results also suggested that consumers were indifferent when it came to having roll top baths in the bedroom and a handwritten note from the hotel manager has little impact.

Based on a survey of nearly 2,000 consumers, the Independent Hotel Show compiled a report, presented by Chic Retreats, to find out what elements of a hotel bedroom make leisure and business travellers happy, feel indifferent and what leaves them feeling cold.

‘The Perfect Hotel Bedroom’, an installation based on the survey findings has been built by Harriet Forde Design in collaboration with exhibitors including The Fine Linen Company, Wychwood Furniture and the Lighting Design Studio.

Key findings from the report include:

  • 57% of respondents prefer carpet over wooden floors, but the ‘big spenders’, who spend more than £300 on a room, prefer wooden floors
  • Floor-to-ceiling French door style windows are favoured by 86% of respondents compared with smaller sash style windows
  • City chic is preferable to country house
  • Tightly tucked sheets are considered preferable to duvets by the ‘aspiring upwards’ who spend £200-£300, but even for those spending more, duvets are only marginally more popular
  • Free Wi-Fi is the most important piece of technology
  • A note from the hotel manager is unpopular with the ‘big spenders’ whilst the aspiring upwards are especially fond of locally-produced snacks in the minibar

Miranda Martin, Independent Hotel Show event director, said: “This year the show will really be raising the bar in terms of insight and experience. The Perfect Hotel Bedroom research forms part of our ongoing approach to share best practice and inform hoteliers of the trends and opportunities for the year ahead.  

“I have always been keen to bring more consumer knowledge to the show. This report brings together the hotel guest and our hotel experts to provide a truly valuable and visual insight into the changing needs of the independent hotel guest and we are delighted to be producing some exciting research for this industry.”

The full report will be available to pick up at this year’s show which takes place at London Olympia on 17 and 18 October.

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