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Hoteliers continue to speak out claiming to have been unfairly ‘named and shamed’ in a government report exposing poor-paying employers.
The latest response comes from The Manor House in Castle Combe, who say their inclusion was down to technicalities around deposits for accommodation and uniform.
A spokesperson for Manor House said: “[We are] committed to being a good employer as demonstrated by the many awards we have won as a best in class employer. We always pay all our permanent employees an hourly rate well above the National Minimum Wage, irrespective of age.
“We have fallen short on a technicality around deposits taken for accommodation and uniforms, all of which were refunded to our employees before inspections. We have, in very few cases, charged a rent for limited period that was over the agreed bandings.
“It is hugely distressing to us that the inspectors are using technicalities to criticise many respectable companies alongside those that are genuinely paying less than minimum wage. We are confident that we have made adjustments to contracts and our live in accommodation depositing systems that means this will not be an issue for us in the future.”
The spokesman added: “We have been praised by the inspectors for the speed of our response in adjusting our administration procedures to not fall foul of the technicalities.”
Has your hotel or restaurant been unfairly listed by HMRC’s report? If you are willing to speak to a Hotel Owner journalist, please call 020 3598 4630 or email newsdesk@hotelowner.co.uk
