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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
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Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
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Home > Sponsored > Hoteliers Alert: Don’t let your business pour money down the drain!
UKDN

Hoteliers Alert: Don’t let your business pour money down the drain!

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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Picture the scene: It’s Christmas day. Your belly’s full of turkey, sprouts and pigs in blankets. You’re just about to transition to a family afternoon in the lounge when you get a call from your duty manager. There have been reports of a foul smell coming from the sinks and drains in your hotel. You decide to put it off. It can wait until after the Queen’s speech at least. 

A few missed calls later, and you leave your family at home to head into work. Braving the cold, you rock up to discover that the condition of your pipes and drains seems to have gone downhill pretty sharply. Your septic tank is fit to burst, the drains are blocked and you’re pretty sure there’s a broken pipe somewhere in the building.
Desperately, you head online for emergency plumbers. But it’s the festive season, and the few who might come out are charging the earth for their last minute services.

Nightmare.

You’re probably here because you’re keen to keep your hotel business in the black. However, all this hard work can be wiped out overnight if you have a major problem with your plumbing or your septic tank. I know it’s a bit grim, but getting some checks and following a few simple principles could save you from feeling the pinch in your pocket.

Thankfully, the folks at UKDN have put together a smart new infographic to show you how to be a step ahead of the game. As the weather worsens, getting on top of your pipes could help avert a Christmas day disaster.
UKDN gives five top tips to be aware of:

  1. Know the location of your property and its flood risk, particularly if you’re planning on purchasing a new business. Ensure you’re prepared appropriately for any scenario this winter.
  2. Keep on top of your hotel’s maintenance. If left alone, small problems can quickly escalate and cause you major issues down the line, particularly if you have an old property.
  3. Make sure the pipes you’re responsible for are spick-and-span. You’ll carry the hit alone if something goes wrong.
  4. Find out if it’s a mains sewer or a septic tank which serves your property. If it’s the latter, then regular cleaning will save you a shedload down the line.
  5. Be mindful of the Dirty Dozen; UKDN’s twelve things no businessperson should ever allow to drop down the sink to avoid ugly fatbergs building up in our sewers.

That’s enough from me for now. Why not have a look at this fantastic infographic to find out more and head over to the UKDN site to see how you could be protected this winter. You won’t regret it.

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