PeopleTrade Organisations

UKHospitality welcomes sector happiness study

68% felt happy at work, compared to just 61% in other sectors

UKHospitality (UKH) has welcomed a study that has found high levels of satisfaction among hospitality workers.The study, published by Engaging Works, shows that among hospitality workers surveyed, 68% felt happy at work, compared to just 61% in other sectors. The survey also showed that workers in hospitality felt better respected than those in other industries (75% vs 70%), better cared for (63% vs 61%) and better recognised when they did something well (67% vs 63%).

UKH chief executive Kate Nicholls said: “All of us in the hospitality sector are very proud of the work we do and continually try to impress upon those on the outside that our venues are fun, welcoming and rewarding places in which to work.

“The results of this survey validate our work but it is a message that we need to communicate to parliamentarians, the media and the wider public that may have misconceptions about working in hospitality.”

She added: “As a powerful and unified voice for the sector, that will be one of our priorities within UKHospitality: highlighting the opportunities that exist in the sector and supporting the great employers that provide them.”

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