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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Cardiff hotel refuses to hold ‘anti-trans’ group meeting
Cardiff hotel refuses to hold ‘anti-trans’ group meeting

Cardiff hotel refuses to hold ‘anti-trans’ group meeting

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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A Cardiff hotel has cancelled a debate organised by the campaign group A Woman’s Place, a group that campaigns against plans to change the law on gender recognition.

The Mercure Cardiff Holland House explained via Twitter that the event was cancelled as it does not tolerate any “racist, sexist or bigoted behaviour”.

The event had been organised to discuss proposed changes to the 2004 Gender Recognition Act to make the process of legally changing gender more simple.

A Woman’s Place tweeted it planned to have a “respectful and evidence based discussion about the impact of proposed changes to the Gender Recognition Act”.

The group also said: “The accusation of transphobia should not be used to shut down women’s voices.”

A speaker booked to attend the event by A Woman’s Voice, accused the hotel of defamation.

The hotel later deleted the tweet.

In response to the hotel’s decision, speaker Helen Mary Jones described the announcement as “unfortunate” but said the event would continue in a different location.

She said: “I think that the hotel’s decision is very unfortunate as A Woman’s Place is not an organisation that supports bigots or discrimination.

“We want to have an informed debate about proposed changes to the law and to seek opinions about the way forward.I have fought against prejudice and discrimination all my life. The idea that I or any other speakers would have anything to do with a hate group is ridiculous.”

A spokesperson for the hotel said: “The decision to cancel an event on Thursday 12th at the Mercure Cardiff Holland House was taken in the best interests of hotel guests and staff after concerns were raised about their safety, which is our priority, due to potential disruption and protests.

“The decision in no way implied any judgement on the views of those organising the event, or those protesting against it. While we are a leader in encouraging diversity and inclusion in all its forms, it is not our policy to pass comment on the view of others.

“Regrettably an unauthorised tweet was posted on behalf of the hotel which did not accurately reflect the position of the hotel the Mercure brand or AccorHotels, and which has since been removed.  We have taken action to ensure this can’t be repeated and are reviewing our processes. We apologise unreservedly for any offence caused by this miscommunication.”

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