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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Coronavirus > Hospitality to lag behind during post-Covid recovery, says EY
Hospitality to lag behind during post-Covid recovery, says EY

Hospitality to lag behind during post-Covid recovery, says EY

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The hospitality sector is expected to take longer than most other sectors to recover jobs lost in 2020, employing substantially fewer people in 2023 than it did in 2019, according to EY’s latest Regional Economic Forecast.

Employment in the hospitality sector is forecast to fall by the equivalent of an annual average of -1.39% by 2023 compared with 2019, behind mining (-2.31%), manufacturing (-1.55%) and water and waste management (-1.50%).

When measured by Gross Value Added (GVA), the hospitality sector is also forecast to be smaller in 2023 than it was in 2019, and is expected to see the equivalent of an annual average -1.36% decline. 

The forecast shows the sector will see regional inequalities, with the largest declines in employment found in the South West (-1.83% per year between 2019-23) and the West Midlands (-1.71%). The regions likely to see the lowest declines in employment are London (-0.97%) and the South East (-1.07%).

The GVA measure shows a similar pattern, with the South West hospitality sector declining by -1.86% and the West Midlands sector by -1.73%, compared with London by -1.00% and the South East by -1.10%.

Christian Mole, EY’s UK&I head of Hospitality and Leisure, said: “There is no doubt that hospitality is one of the sectors most adversely affected by the Covid-19 pandemic. Social distancing and lockdown measures significantly affected trading levels, adding to pre-existing challenges facing branded restaurants in particular, including over-supply and unsustainable rents. 

“Pubs and hotels, in contrast, entered 2020 in robust health, but have faced disruption to the critical pre-Christmas period, with wet-led pubs and bars particularly exposed.”

He added: “As social distancing restrictions ease and consumer confidence returns during the post-pandemic period, we expect consumer demand for travel and eating out to recover, although the prospects for business travel are more uncertain. 

“Where some businesses were facing the challenge of rising labour costs pre-pandemic due to a talent shortage, this pressure will likely be eased given higher staff availability. While the sector is forecast to have a smaller footprint in the future, the businesses that are resilient enough to survive may ultimately emerge to become healthier and better positioned for long-term growth.”

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