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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Coronavirus > Over 200 hospitality leaders plead for emergency support
Over 200 hospitality leaders plead for emergency support

Over 200 hospitality leaders plead for emergency support

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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More than 200 industry leaders and trade bodies representing the UK’s hospitality and pub sectors have warned the Government that, unless a “substantial package of support” is announced at the Budget, nearly two thirds of businesses may not be able to make it to the end of lockdown.

UKHospitality, the British Beer and Pub Association (BBPA) and the British Institute of Innkeeping (BII) – as well as representatives from leading businesses owning pubs, restaurants, hotels, leisure venues and more – have written to the chancellor highlighting the dire position of many businesses and the urgent need for financial support.

The letter sent to the chancellor states:

  • One in five businesses do not have enough cash to survive the rest of February.
  • Nearly two-thirds do not have enough cash to survive until the end of May.
  • Businesses are spending, on average, £10,000 per month to remain closed.
  • Trading restrictions will leave businesses unable to breakeven until the June lifting of restrictions.

The letter calls on the chancellor to unveil an urgent package of support at the Budget to bridge the latest closure period including:

  • An extension of the 5% VAT rate with the cut widened to include other products and services across hospitality.
  • A full business rates holiday for 2021/22.
  • Extension of full furlough with no National Insurance Contributions for closed businesses.
  • Enhanced grants for hospitality businesses until 21st June with State Aid rules disapplied.
  • A beer duty cut.
  • No repayment of HMRC debts before 1st July.
  • Extension of the rent moratoria with Government and stakeholders working towards finding a solution to the rent debt crisis.

In a joint statement, the trade bodies said: “This week’s announcement of the plan for reopening the economy has sent shock waves through the nation’s hospitality businesses. There is a genuine fear amongst many in our sector that businesses are going to fail and jobs will be lost at the eleventh hour.

“One-fifth of businesses will run out of cash this month and nearly two-thirds will run out by the end of May. Meanwhile, costs continue to pile up for businesses that cannot yet open, only putting more at risk. Many businesses that provide crucial jobs and support investment in communities across the country will fail before they have a chance to reopen their doors.”

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