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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
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Caroline Gregory
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Simon Numphud
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12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

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Tim DavisPACE Dimensions
Gavin Taylor
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Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > Trade Organisations > UKH: Welsh hospitality needs ‘clarity’ on reopening
UKH: Welsh hospitality needs ‘clarity’ on reopening

UKH: Welsh hospitality needs ‘clarity’ on reopening

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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UKHospitality (UKH) Cymru is calling on Wales’ first minister Mark Drakeford to provide hospitality businesses with “clarity” in regards to their eventual reopening and what financial support they are entitled to.

Speaking on BBC’s Andrew Marr Show this past weekend, Drakeford said he will reveal plans for reopening on Thursday (1 April) to give the sector “the certainty that it’s looking for”.

Over the weekend, self-contained holiday accommodation, including hotels with en suite facilities and room service, were allowed to reopen for people from the same household or support bubble.

The country’s ‘stay local’ rules were lifted, however non-essential travel between other countries in the UK is still banned for at least two more weeks.

However, the Welsh government has yet to publish its own ‘roadmap’ out of lockdown and has only provided the date 22 April as the reopening of outdoor services.

David Chapman, UKH Cymru’s executive director said: “We warmly welcome the announcement of some parts of the industry: self-catering, holiday parks and hotels with room service only, returning tomorrow.

“However, the news that outdoor hospitality will not be considered for reopening until at least April 23rd is disappointing, disruptive and damaging to businesses that are desperate to know when they can tell guests when they can return.”

He added: “Our businesses see retail and other areas opening up while they are frustrated and fearful for their existence. Existing support runs out in five days and they are hanging on by their fingernails financially.

“We are only asking for a fair and level playing field that offers clarity and financial stability. Local hospitality businesses are ready to go with full guidelines containing a set of mitigations that will make them safe and welcoming.”

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