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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > People > Crerar Hotels appoints two new general managers
Crerar Hotels appoints two new general managers

Crerar Hotels appoints two new general managers

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Crerar Hotels has announced the appointment of two new general managers for two of its luxury properties.

Bringing a total of 38 years of experience in hospitality, John de Villiers is set to take over the Isle of Mull Hotel & Spa, while Scott McDonald will manage Thainstone House in Inverurie.

McDonald joins the group from his most recent role as general manager at Sydney House in Chelsea, while Villiers most recently worked as general manager at AM Weinberg Boutique Hotel in Namibia.

On his appointment, McDonald said: “I’m thrilled to take up my new post at Thainstone House, where my priority will be on raising the hotel’s already high standards and ensuring our guests receive nothing less than the first-class experience the property is renowned for. 

“Whether guests stay with us for leisure, business, a spa day, or are simply dropping by for afternoon tea or a meal in our renowned Green Lady restaurant, we want them all to feel special and will do everything we can to ensure their every need is catered for.”

Villiers said: “Joining the Crerar Hotels team on Mull in preparation for welcoming back guests is an honour. This stunning island retreat in such an idyllic setting was well-worth relocating for. 

“The multi-million-pound refurbishment is creating the perfect destination in which to relax, absorb fresh coastal air and do some exploring – and I cannot wait to open our doors and welcome guests back to stay with us.” 

Chris Wayne-Wills, CEO of the Crerar Hotel Group, said: “John and Scott are fantastic additions to the Crerar Hotels family, with extensive experience across the hospitality industry

“As we begin to re-establish ourselves following the latest lockdown, we look towards new chapters for both Thainstone House and Isle of Mull Hotel & Spa, and I’m confident both John and Scott will do a stellar job providing the exceptional service expected of our hotels.”

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