How innovative technology is supporting hoteliers in the drive to recruit and retain staff

By Sarah Jones, customer success director at Guestline

As hoteliers prepare to re-open, conversations with our own customer base revealed that one of the biggest challenges they now face is also their biggest asset – their people. Since the first lockdown over a year ago, hospitality has struggled with unprecedented difficulties as a result of closure and wider uncertainty around if, when and how restrictions would be lifted.

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