How innovative technology is supporting hoteliers in the drive to recruit and retain staff
By Sarah Jones, customer success director at Guestline
As hoteliers prepare to re-open, conversations with our own customer base revealed that one of the biggest challenges they now face is also their biggest asset – their people. Since the first lockdown over a year ago, hospitality has struggled with unprecedented difficulties as a result of closure and wider uncertainty around if, when and how restrictions would be lifted.