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09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
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David Anderson
David AndersonAimbridge EMEA
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11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
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Simon Numphud
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12:15 – 13:00 Events Market

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The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
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Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
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Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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16:40 – 17:05 Crisis Management

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Home > Latest News > People > Accor appoints Philippe Lebouef as Raffles London MD
Accor appoints Philippe Lebouef as Raffles London MD

Accor appoints Philippe Lebouef as Raffles London MD

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Accor, the owner of Raffles Hotels and Resorts, and the international family-controlled Hinduja Group, have announced the appointment of Philippe Leboeuf as managing director of Raffles London at The OWO, effective July 2021.

Raffles London will open at The OWO on Whitehall, opposite Horse Guards and St James’s Park, in 2022. The 125-room and -suite hotel and 85 branded residences sit within the former Grade II-listed Old War Office building.

Most recently, Leboeuf was regional VP of Operations for Mandarin Oriental Hotel Group and general manager of Mandarin Oriental Paris, positions he held since 2013 and 2010 respectively, and brings over 30 years’ experience operating luxury hotels to the role.

Prior to joining Mandarin Oriental, he was GM of Claridge’s in London for three years, and held various senior management positions in the luxury hospitality sector including with Rosewood Hotels and Resorts, The Carlyle in New York, Leading Hotels of the World and Hôtel de Crillon in Paris.

As MD of Raffles London at The OWO, Leboeuf will be responsible for overseeing and executing operations for the London flagship Raffles property. Accor said that having undergone a “monumental transformation” over the last five years, The OWO will also comprise a collection of nine restaurants and bars and an immersive spa.

Stephen Alden, CEO Raffles and Orient Express, said: “On behalf of the Raffles brand, I am delighted to welcome Philippe to our flagship location in London. He is a true professional, well-known and highly respected throughout our industry, bringing a luxury pedigree and dedication to service excellence that our loyal guests, discerning travellers and local clientele will respect and admire.

“Having had the pleasure of working with him in the past, I am confident that under Philippe’s guidance, The OWO will further Raffles’ reputation as an enduring and timeless brand, built upon a rich heritage and an uncompromising commitment to service, glamour and enchantment.”

Leboeuf added: “I am honoured to be appointed Managing Director of Raffles London at The OWO. This is a once-in-a-lifetime opportunity and I look forward to making the vision a reality for a new unique destination for London which captivates everyone who steps through its doors, creating special memories for hotel guests, residents of the 85 Raffles branded residences, and visitors to the collection of nine restaurants and bars.”

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