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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > The Skills Network partners with The Dorchester on wellbeing courses
The Skills Network partners with The Dorchester on wellbeing courses

The Skills Network partners with The Dorchester on wellbeing courses

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The Skills Network has launched a new partnership with The Dorchester to offer over 650 employees a selection of mental health courses.

Having previously partnered with The Landmark London, Thomson Reuters and the NHS, the group is now collaborating with hotel group to upskill and support hospitality staff by raising awareness of mental health and the triggers that can affect health and wellbeing.

The fully funded courses are available to all staff members at both The Dorchester London and 45 Park Lane, of Dorchester’s collection.

Recognising mental health and wellbeing as an integral part of their key focuses for 2021, partnership will address staff wellbeing, whilst also providing employees with the opportunity to reskill, retrain and be rewarded.

James Earl, executive director of sales at The Skills Network, said: “The pandemic has had a detrimental effect on many people’s lives, particularly those who haven’t had access to their usual support networks or daily routine due to being on furlough or losing their job.

“We’re thrilled to be joining forces with an iconic 5-star hotel like The Dorchester to deliver programmes that will benefit the employees’ wellbeing, provide opportunities for hospitality staff to help the lives of others, develop within the business and upskill for free.”

Emma Jayne, director of people and culture, The Dorchester, added: “The wellbeing of our employees is a primary focus. We’re hoping that the mental health awareness programme will allow staff not only to develop professionally, but also to have the ability to outside work, identifying any potential issues and help, even if it’s just through having a conversation.

“Our partnership with The Skills Network has helped us support our employees’ growth and also helped the business develop within an area that is so crucial to have knowledge in.”

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