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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > Coronavirus > Hotel and restaurant loan write-offs soar 65%
Hotel and restaurant loan write-offs soar 65%

Hotel and restaurant loan write-offs soar 65%

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Write-offs of loans to restaurants and hotels rose by 65% during the course of the pandemic, with £99m written off by banks and other lenders in 2020/21, up from £60m the prior year, according to audit, tax, and advisory firm Mazars.

The firm found that write-offs in lending to the leisure sector are starting to rise once again as Covid pressure “begins to bite” for hospitality, which has been hit hard by the financial strain of successive lockdowns. 

In addition, banks that had been attempting to collect unpaid loan repayments from struggling businesses in the sector are said to be increasingly writing them off as bad debts.

The costs associated with “ramping up” for reopening, such as restocking, equipment maintenance, deep cleaning and new recruitment have been an added burden for struggling hospitality companies, already paying rent for restaurant, bar and hotel sites despite the repeated shutdowns of venues. 

Meanwhile, the furlough scheme, which paid 80% of employee wages and was a “lifeline” for many businesses, winds down entirely at the end of September. In addition, difficulties recruiting staff to work in the leisure sector and requirements for social distancing have impacted businesses’ ability to operate at pre-pandemic levels. 

For the hospitality industry, the end of the moratorium on winding up petitions on 30 September 2021 and the end of the suspension on landlord action for rent arrears in March 2022 will also cause further difficulties, according to Mazars, and “likely trigger a sharply increased number of insolvencies in the sector”. 

Rebecca Dacre, partner at Mazars, said: “As support from the government starts to wind down, we’re now beginning to see the true impact of the pandemic on the leisure and hospitality industry. 

“It is clear that we have yet to see the full extent of the pandemic’s financial impact on hotels and restaurants. However, the data is now starting to show more signs of stress in the sector.” 

She added: “Businesses that are just keeping their head above water are likely to be taken under by the end of government support schemes, the repeated cost of reopening and restocking, difficulty recruiting staff and lower occupancy or covers due to people’s changing habits or working patterns. 

“Those businesses that have benefitted from UK tourism this summer may still find themselves looking for support after the holiday season ends.”

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