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Meliá Hotels International and Oracle have developed a new bracelet designed to serve as a room key and wallet during guest stays.
The bracelet uses bluetooth and short-range connection capabilities to allow guests to unlock the door to their room just by placing the bracelet next to the lock, as well as enabling them to pay for hotel services such as meals in the restaurants and treatments in the spa.
The bracelet has been designed with resort hotels in mind, utilising the Oracle cloud to take payments across all resort services and featuring a completely waterproof design, allowing guests to leave their wallet in their room.
The bracelets are linked to the Meliá App, allowing users to track their spending throughout their stay. Guests are also able to set maximum credit limits, receive receipts or cancel services on the app.
André Gerondeau, COO of Meliá Hotels International, said: “When we designed the integration of the experience in hotels with different themes, we began to investigate how we could make it easier for guests to move freely around all the services and spaces offered by each property. The answer came from Oracle, who helped us develop the Meliá bracelet.”
Gabriel Escarrer, CEO of Meliá Hotels International, added: “At Meliá Hotels International we imagined a new type of vacation in which guests could enjoy all of our hotel services without having to worry about carrying around cash or ID. That is now a reality.”
The pilot project for the technology will be carried out in two company hotels located in Magaluf. Meliá currently has four hotels in the UK, The Meliá White House, The Level at Meliá White House, the ME London and the Innside Manchester.
