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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
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David Anderson
David AndersonAimbridge EMEA
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11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

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Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
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The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
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Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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15:55 – 16:40 People & Culture

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Home > Latest News > Brands > Hyatt to acquire Mr and Mrs Smith platform
Hyatt to acquire Mr and Mrs Smith platform

Hyatt to acquire Mr and Mrs Smith platform

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Hyatt Hotels Corporation and Mr and Mrs Smith have announced an agreement for a Hyatt affiliate to acquire London-based Mr and Mrs Smith, a platform offering direct booking access to a growing collection of over 1,500 boutique and luxury properties. 

In this acquisition, Hyatt will get 100% of the asset-light Mr and Mrs Smith platform for an enterprise value of £53m in cash consideration. 

Following the planned acquisition close, over 100 Mr and Mrs Smith colleagues are expected to join Hyatt’s commercial services team, including Tamara Lohan who will serve as Mr and Mrs Smith CEO, reporting to Mark Vondrasek, Hyatt’s chief commercial officer, and James Lohan who will serve as Mr and Mrs Smith chief creative officer.

The transaction is anticipated to close in the second quarter of this year. At a later date following the closing, Hyatt plans to unveil direct booking access to properties within the Mr and Mrs Smith platform through Hyatt’s distribution channels, including Hyatt.com and the ‘World of Hyatt’ app. 

Mark Vondrasek, chief commercial officer of Hyatt, said: “We are excited by this planned acquisition and to explore bringing guests and World of Hyatt members even more global luxury offerings across hundreds of geographies – including over 20 countries where there are currently no Hyatt hotels such as Fiji, Croatia, Iceland and Anguilla. 

“Founders Tamara and James Lohan, alongside their impressive team, have built the ultimate global direct booking collection of truly unique stay experiences including rooms located in treehouses, within caves, and underwater suites.” 

He added: “Importantly, we see a lot of synergy between our collective ethos of care, and we look forward to working together to bring our shared focus to new, memorable stay experiences for guests and World of Hyatt members.”

Tamara Lohan, co-founder and CEO of Mr and Mrs Smith, said: “I am really excited that we have found such a dynamic and globally trusted brand as Hyatt to take Mr and Mrs Smith into our next chapter. We have long admired and respected Hyatt and are confident that there is no one better placed to build on what we have achieved and take our company to new heights. 

“Our vision has always been for Mr and Mrs Smith to be the world’s definitive travel club for hotel lovers. Thanks to Hyatt, that vision has become much closer to reality. With Hyatt’s support, Mr and Mrs Smith will be able to offer our community of members, hoteliers and partners so much more.”

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