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Bristol Hoteliers outline plans to tackle recruitment crisis

Bristol Hoteliers outline plans to tackle recruitment crisis

In this episode we speak to brothers Alex and Adrien Grosjean, young entrepreneurs who have recently acquired The Residence Inn by Marriott Manchester Piccadilly. We discussed the reasons why Manchester’s visitor market is booming, and their decision to invest in this area, why they see extended-stay accommodation as a major opportunity in what is one of the UK's fastest-growing cities, how they plan to enhance their portfolio of hotels, and their advice for the next generation of hospitality disruptors.

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British Hoteliers has outlined plans to tackle the recruitment crisis which it said has hit the hospitality sector “particularly hard in recent years” as well as affecting other industries.

It stated that “a combination of Brexit and the Covid-19 pandemic have additionally impacted staffing for the hospitality industry and recruitment has continued to be a huge challenge post-pandemic”.

A new HR forum together with a possible mentoring scheme, and further strengthening ties with the City of Bristol College are among the ideas being implemented by the Bristol Hoteliers Association (BHA), and being led by its head of people, Alison Mansfield.

At its recent AGM, the BHA agreed to step up its efforts to encourage young people to consider a career in hospitality as a major priority over the next year.

BHA also stated that it will continue to lobby local MPs “to fight for the city’s hospitality businesses and will continue to give back to the city, in addition to the services and accommodation they provide, by supporting local charities and organisations”.

Raphael Herzog, who was re-elected as BHA chair, said: “Alongside the cost of utilities and products, our biggest challenge is recruitment, and in particular attracting young people to make a career out of hospitality, rather than see our sector as a ‘gap year’ or short- term option.

“One of the things we are doing is launching an HR/people forum in July, which will bring together more than a dozen leading HR managers every six-to-eight weeks to drive people’s success in the city. The forum will work closely with colleges and apprentice providers and organise events to promote the hospitality sector as an exciting industry for people to forge enjoyable and rewarding long-term careers. We are also hoping to launch a mentoring scheme, involving ‘shining stars’, and executive leaders, to inspire and encourage others.”

He added: “For the businesses that have survived the perfect storm of Brexit and the pandemic, organisations like the BHA are more important than ever, providing support and a collective voice which continues to campaign to secure the support needed to ensure our sector thrives and continues to make a significant contribution to Bristol’s economy.”

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