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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
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Caroline Gregory
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Simon Numphud
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12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

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Tim DavisPACE Dimensions
Gavin Taylor
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Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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David BeersChoice Hotels
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AI SpecialistRBH Management
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Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > Brands > The Parkgate Hotel receives four-star status and two AA Rosettes
The Parkgate Hotel receives four-star status and two AA Rosettes

The Parkgate Hotel receives four-star status and two AA Rosettes

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Cardiff’s Parkgate Hotel has been awarded four-star hotel status as part of the AA’s assessment scheme, while the hotel’s restaurant, The Sorting Room, has received two AA Rosettes for culinary excellence. 

The hotel, which is operated by The Celtic Collection and first opened in October 2021, is a regeneration of two of the city centre’s historic buildings – the former head post office and the old county court. 

Following a visit from an anonymous inspector, the hotel was reviewed by the AA against nine quality assessment areas, ranging from standards of service to cleanliness and quality of food. 

According to the inspector’s report, the hotel was a pleasure to visit, praising its “intrinsic quality and spaciousness, and welcoming attitude from the team”. 

The Parkgate Hotel has 170 guest bedrooms and suites, a signature restaurant and bar, an elegant tea lounge, and a luxurious rooftop spa with panoramic views of the city skyline. 

Damien Martin, general manager of The Parkgate Hotel, said: “We are extremely proud to have been awarded four-star hotel status and two Rosettes by the AA. This recognition is a testament to our commitment to luxury hospitality, exceptional food, and unparalleled guest experiences.

“Our talented team consistently goes above and beyond to ensure that hotel residents and local diners alike enjoy a memorable visit, and this only reinforces our position as one of Cardiff’s most luxurious destinations.”

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