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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > NEHA unveils location of this year’s Excellence Awards
NEHA unveils location of this year’s Excellence Awards

NEHA unveils location of this year’s Excellence Awards

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The North East Hotels Association (NEHA) has announced its ball is to be held at the Federation Brewery this year, after the membership numbers have increased considerably in the last 12 months.

NEHA serves as a vital organisation providing invaluable support, guidance, and a sense of community to hoteliers and businesses connected to the hospitality industry.

The association presently comprises 64 of the most prominent hotels in the region, serving as the collective voice of the hospitality sector. Its core mission is to advocate for change and question decisions impacting their industry while ensuring their voices are heard. It said it is “committed to simplifying the lives of hoteliers by addressing common challenges encountered in the field”.

It is expected that this years’ event, on Sunday 26 October, will see record numbers of up to 500 attendees who are all there to celebrate the best of the best in the hospitality industry.

The organisation annually celebrates industry achievements through the Excellence Awards, recognising outstanding contributors at a grand black-tie gala.

Guests on the night will be treated to a three-course dinner and live music. In collaboration with key regional sponsors, the gala spotlights exceptional individuals in 10 categories, presenting awards to those who have demonstrated excellence despite formidable challenges and celebrates their successes. Their objective is to seek out exceptional individuals who have gone the extra mile in delivering outstanding service.

Anna Wadcock, general manager of the Maldron Hotel and affiliated with NEHA, said: “Our dedicated staff have admirably achieved so much again this year and shown that the hospitality industry is one to be celebrated. We extend our heartfelt appreciation to our members and sponsors for their unwavering support over the years. 

“This year’s Excellence Awards Ball promises to be an exceptional evening for all, and we hope that the event continues to grow over future years.” 

With the hospitality and tourism industries being the fourth largest employer in the region, NEHA aims to encourage individuals into these professions and make people realise that in them, they can have good, fulfilling careers.

The hospitality industry significantly impacts the regional economy, boasting over 5,350 bedrooms and an expenditure of £78m on goods and services. Hotel revenue alone exceeds £205m, contributing to an estimated economic footprint of £632m.

Wadcock concluded: “In an industry that employs over 3,400 staff and indirectly influences around 11,400 jobs in the region, we invite more hoteliers to consider joining NEHA to ensure their voices are heard and celebrate the success of the profession.”

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