Crerar Hotels appoints new cluster general manager

Crerar Hotels has promoted Marc Gardner to the role of cluster general manager of Oban Bay Hotel and Glencoe Inn and Gathering.

The promotion comes after Gardner completed four years as general manager of the Oban Bay Hotel and 12 years previously as general manager at the group’s Loch Fyne Hotel and Spa in Inveraray.

Bringing with him more than 30 years of industry experience, Gardner started out as a porter at the age of 14 in the hospitality sector.

He later worked his way up to waiter before taking on a number of management roles including deputy general manager.

He then secured his first general manager position with the Swallow Hilltop Hotel in Carlisle, aged 28. Following some time in Edinburgh, Gardner joined Crerar Hotels Group in 2006.

Gardner said: “When I joined Crerar Hotels, I felt I was joining a family, and the opportunities I have experienced as part of that family have been exceptional. Very often the perception of careers in hospitality is regarded as a stop-gap or short-lived, but working in a supportive and encouraging environment that supports talent and promotes opportunity such as Crerar Hotels, puts paid to that, and shows a fantastic career can be built here.

“I am delighted to take on the role of cluster general manager of Oban Bay and the Glencoe Inn and Gathering. Both properties are situated in stunning locations and offer a truly authentic experience. Our teams work hard to ensure that each and every guest and visitor experience offers that warm welcome we pride ourselves on.”

He added: “I have some great ideas and ambitions for both properties. The business continues to thrive and grow, and I am delighted to continue to be a part of that journey. Even after 17 years with Crerar Hotels, I have a true passion for what we can deliver here and believe the teams we have are truly fantastic. I look forward to settling into this new role and seeing what the next 17 years may bring.”