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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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PR Leadership TeamCustard Comm.
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Home > Sponsored > OTA Insight rebrands as Lighthouse amid launch of a Unified Commercial Platform
OTA Insight rebrands as Lighthouse amid launch of a Unified Commercial Platform

OTA Insight rebrands as Lighthouse amid launch of a Unified Commercial Platform

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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OTA Insight, the global leader in cloud-based market intelligence for the travel and hospitality industry, has rebranded to Lighthouse. The rebrand consolidates multiple products and acquired companies into a single, unified commercial platform. This shift marks a significant milestone in the company’s continued evolution as a unified platform that fundamentally reimagines commercial strategy for the travel and hospitality industry.

● Strategic shift unifies multiple company brands under a single Lighthouse brand, improving customer service and communications
● Platform updates improve user experience, ease of use, and access to additional data
● Unified platform serves 65,000 hotels across 185 countries, along with short-term rental data covering over 19 million short-term rental properties

The name Lighthouse was chosen to symbolize the company’s role in illuminating insights, transforming confusion into clarity, and enabling confident decision making. “Our capabilities and vision have outgrown the OTA Insight name,” said Sean Fitzpatrick, CEO. “As Lighthouse, we bring the most accurate, real-time data from multiple sources into a single platform, process that data using the latest AI & machine learning techniques, and complement it with amazing customer service. We listen to our customers and continuously innovate to deliver straightforward, intuitive tools that save time, boost revenue, and remain user-friendly.”

The enhanced Lighthouse platform introduces new business intelligence capabilities, new short-term rental insights, and a new look and feel to enhance the user experience for commercial decision makers. Data from strategic acquisitions, including Transparent and Kriya RevGen, is now seamlessly integrated into the Lighthouse platform.

Core Lighthouse products and capabilities include:

  • Rate Insight: Rate shopping and competitive price intelligence for both hotels and short-term rentals
  • Market Insight: Forward looking market demand monitoring to improve forecasting, room price setting, and marketing strategies
  • Benchmark Insight: Performance benchmarking with market, category, and competitor intelligence
    Parity Insight: performance management tools to measure room price parity across a multitude of distribution channels
  • Business Intelligence (BI): BI solutions for single-property, multi-property and multi-brand portfolio revenue managers
  • Pricing Assistant: AI powered room price recommendations with automated workflows
  • Distribution Insight: API monitoring and analytics to measure and optimize distribution performance
  • Destination Insight: supply and demand analytics for DMOs, hotels and short-term rentals
  • Hotel Data Solutions: tool sets to access the largest and most accurate hotel and short-term rental data set in the industry

    “Our brand promise has always been to listen to our customers, continually innovate based on the latest technologies, and deliver the best customer service in the industry. We have a new name, and new capabilities, but our core values remain the same,” said Fitzpatrick. “Lighthouse reflects not only who we are today, but where we are headed in the future.”

Lighthouse currently serves hoteliers across 185 countries. The company’s platform is built on data sets covering over 725,000 hotels and 19 million short-term rental properties globally. Revenue and hospitality professionals, destination marketing organizations, asset managers, and short-term rental professionals all rely on Lighthouse to make decisions with confidence.

In conjunction with the brand update, Lighthouse has also launched a new official company website. To learn more and explore the new site, visit www.mylighthouse.com.


About Lighthouse

Lighthouse (formerly OTA Insight) is the leading commercial platform for the travel & hospitality industry. We transform complexity into confidence by providing actionable market insights, business intelligence, and pricing tools that maximize revenue growth.

We continually innovate to deliver the best platform for hospitality professionals to price more effectively, measure performance more efficiently, and understand the market in new ways.

Trusted by over 65,000 hotels in 185 countries, Lighthouse is the only solution that provides real-time hotel and short-term rental data in a single platform. We strive to deliver the best possible experience with unmatched customer service. We consider our clients as true partners—their success is our success.

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