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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Appointments > Crieff Hydro’s trainee managers secure permanent managerial roles
Crieff Hydro’s trainee managers secure permanent managerial roles

Crieff Hydro’s trainee managers secure permanent managerial roles

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Jasmine Ritchie, Shania Beaty, Georgia Williamson, Ellie Anderson, and Vianney Lemoine have secured permanent managerial roles within the Crieff Hydro Family of Hotels, after completing a qualification in Hospitality Supervision and Leadership at SCQF Level 7.

The group were presented with their certificates by group CEO and chairman Stephen Leckie and director Fiona Leckie at a recent celebratory dinner held at Crieff Hydro.

Laura Raeburn, who is currently front of house manager at Kingshouse Hotel in Glencoe, graduated from the programme in 2022 after being inspired by her mum to embark on a career in hospitality.

The 24-year-old, who is originally from Peebles, relocated to Kingshouse Hotel when the venue reopened in 2019, and quickly decided she wanted to take the next steps in her career.

The year-long programme saw Raeburn and four other trainee managers gain a range of skills and experience in each department of their hotels, as well as the opportunity to work at other venues within the portfolio, with a guaranteed managerial position at the end of it.

Raeburn said: “When I finished high school, I didn’t really know what I wanted to do. University wasn’t an option, so I was stuck thinking: what’s next for me? Thankfully my mum Caroline, who is the hotel manager at Peebles Hydro and has worked there for over 30 years, encouraged me to get a job in the hotel’s restaurant, and I instantly fell in love with hospitality.

“I progressed on to become a food and beverage supervisor before moving across to reception, where I found my passion for working in front of the house. My mum’s boss and general manager Patrick Diack at Peebles Hydro initially told me about the trainee managers programme, and he along with my mum encouraged me to go forward for the course.”

She added:“The course gave me a fantastic insight into every department within the hotel and helped me discover which areas I enjoyed working in the most. It also definitely helped having my mum’s guidance, she is without a doubt my biggest role model. There were definitely some departments I was more nervous about working in than others – the kitchen being one of them.

“However, looking back, it was undoubtedly one of my highlights – not only was it lots of fun, but it was really interesting for me to see how the kitchen operates and how it ties in with what goes on front-of-house. The advice and support we received from the leadership team throughout was utterly invaluable. Having the opportunity to get some one-on-one advice from Stephen and Fiona Leckie was amazing, and something which I’ll continue to treasure throughout my career in hospitality. I have been with the Crieff Hydro Family of Hotels for nearly seven years, and I’ve accumulated more qualifications working here than I left school with.”

Stephen Leckie, CEO and chairman of Crieff Hydro Family of Hotels, said: “My sincere congratulations goes to Jasmine, Shania, Georgia, Ellie and Vianney as they take the next steps in their careers within the group.

“Our teams continue to lead the way in nurturing new talent within Scotland’s hotel and hospitality industries, and our trainee managers programme is a real testament to that. I look forward to watching each of these individuals grow and continue to develop their skills and knowledge within their roles in the years to come.”

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