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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
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Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

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Home > Latest News > Heartwood Collection acquires pub with rooms from Whitbread
Heartwood Collection acquires pub with rooms from Whitbread

Heartwood Collection acquires pub with rooms from Whitbread

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Hospitality group Heartwood Collection has acquired The Manor Inn, Godalming from Whitbread.

The acquisition will see the 16 bedroom site renamed as “The Ragged Robin” in a nod to the location and will undergo a multi-million pound refurbishment to create a further three bedrooms, 150 internal covers and 100 external covers. 

The work will see the creation of a pub to the front and an extended dining room to the rear overlooking the garden which backs on to the River Wey. The renovation will inject the site with Heartwood’s “signature warm, quirky character” to reflect the 18th century roots of this building and its location overlooking the River Wey and meadows. 

Located in Godalming, The Ragged Robin dates back to the 18th century and was originally a tannery. Over the years it became a private residence before becoming a hotel in the 1930s. 

The acquisition of The Ragged Robin follows the group’s recent acquisition of The Old Crown in Great Bookham and will become the group’s second pub with rooms in Surrey following the opening of The White Horse in Dorking earlier this year. 

The opening of The Ragged Robin will create 90 jobs when it reopens in early 2025. 

The acquisition of The Ragged Robin continues Heartwood’s growth plan to grow to more than 60 sites with a turnover of £133m by 2027. 

Backed by Alchemy Partners, the group recently secured an additional £100m of funding from Alchemy and its banking partner, OakNorth Bank, to support the growth which will create a further 750 jobs.

Richard Ferrier, CEO, Heartwood Collection, said: “We’re delighted to have been able to acquire this fantastic pub in Godalming from Whitbread. Having looked for an opportunity to open in Godalming for a long time, we are delighted to have found such a beautiful location on the River Wey. We plan to transform both the pub and the rooms with the aim of creating something very special.” 

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