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2026 Programme
09:40 – 10:25 Market Insights

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10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
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David Anderson
David AndersonAimbridge EMEA
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The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

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Christian Mastersart'otel Hoxton
Caroline Gregory
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Simon Numphud
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The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
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Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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Home > Latest News > Hotels > CitizenM unveils design of upcoming London Olympia hotel
CitizenM unveils design of upcoming London Olympia hotel

CitizenM unveils design of upcoming London Olympia hotel

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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CitizenM has unveiled the design of its fifth London hotel, CitizenM London Olympia.

The 146-room hotel will comprise the first floor with front-of-house and three guest room floors, which will also accommodate three societyM meeting rooms.

The hotel interiors will be designed by CitizenM’s design team and Amsterdam-based partner, concrete, and will feature designer furniture from long-term collaborator Vitra.

Guest rooms will include CitizenM’s XL king-size beds, powerful rain showers, and large flat-screen TVs.

Set to open in 2025 as the 38th hotel in the brand’s global portfolio, it follows recent openings in Boston Back Bay and Miami South Beach and the upcoming 2025 opening of CitizenM Dublin St Patrick’s.

The new opening will form part of the transformed Olympia, currently undergoing a £1.3bn regeneration led by Yoo Capital and Deutsche Finance International.

Claudia Abt, chief design officer, CitizenM said: “At CitizenM, in all our properties, we create spaces that not only reflect the essence of modern living but also honour the rich heritage of their surroundings. With our upcoming London Olympia hotel, we had the unique opportunity to blend the vibrant history of this iconic location with our signature contemporary design.

“Preserving the historical elements of the site while delivering the comfort, creativity, and style that our guests expect has been an inspiring challenge. The result is a truly special space that connects the past and the present, whilst continuing to retain history and our citizenM flair.”

John Hitchcox, chairman and co-founder, Yoo Capital, added: “We’re excited to partner with CitizenM, whose blend of modern design and respect for Olympia’s heritage perfectly aligns with our vision. As we look ahead to the launch in late 2025, this collaboration is a key step in bringing our ambitions as a creative destination to life.”

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