Mark Winter has taken on the role of general manager, whilst Ashley Wykes assumes the position of sales manager at the hotel. The hotel is operated by independent hotel management firm RBH, and the refurbishment will see the property’s rooms newly decorated and refreshed with new carpets, local artwork and brand new beds.
Winter, whose most recent role was general manager at Holiday Inn Express Middlesbrough-Centre Square, recently achieved the ‘most inspirational leader’ award from the North East Hotels Association, alongside RBH’s ‘Best in Class’ award for 2017.
Wykes, who will also act as sales manager for Holiday Inn Express Manchester Airport, has “risen through the industry ranks”, gaining experience with Hilton over the past 10 years – most recently working as sales executive at Hilton Manchester Deansgate.
Winter said: “The hotel is going through an exciting period of transformation and I’m very much looking forward to leading the team as the refurbishment approaches completion in February – and beyond.
“I am lucky to have an enthusiastic team at the hotel, and my real focus will be on ensuring we continue to raise standards for our guests and provide a truly first-class experience.”
Wykes added: “I’m thrilled to be working in a new role across not one, but two, hotels, and am looking forward to leading the sales teams across both properties to ensure our existing and regular guests are well looked after – and to attract new guests to the hotel.”