Popular now
Ja Resorts and Hotels plans Dubai portfolio upgrades

Ja Resorts and Hotels plans Dubai portfolio upgrades

IHG to debut Vignette Collection in London with Canary Wharf signing

IHG to debut Vignette Collection in London with Canary Wharf signing

Fergus grows Spain portfolio amid UK demand

Fergus grows Spain portfolio amid UK demand

2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
Headline Sponsor
Supporters
Become a Sponsor
Interested in partnering?
Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
Hop Software: A cloud-based Property Management System (PMS) built to reduce hotel expenses and drive direct bookings via commission-free engines. It simplifies complex operations for properties of all sizes at a fraction of legacy costs.
HBD Partners: Industry specialists in hospitality recruitment with 30 years of expertise. HBD focuses on sourcing elite talent and interim leadership to help leisure and travel firms achieve their impact goals.
Home > Latest News > Brands > Travelodge unveils top items left behind by guests in 2018
Travelodge unveils top items left behind by guests in 2018

Travelodge unveils top items left behind by guests in 2018

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

Register to get 3 free articles

Register to unlock the article and receive our free newsletter. Join 26,000 other hotel leaders and stay in the know.

No spam Unsubscribe anytime

Want unlimited access? View Plans

Already have an account? Sign in

Budget hotel brand Travelodge has revealed some of the most interesting items left behind by guests in its 557 UK hotels during the last 12 months, including:

  • A Louis Vuitton Man Bag containing designs for a new a new product launch (Glasgow Central)
  • A business plan for a pop up shop (Portsmouth)
  • A suitcase full of business books (High Wycombe Central)
  • A 21-year old lucky penny belonging to a CEO (Oxford Abingdon Road)
  • A bag full of scratch cards to be used as wedding favours (Birmingham Bull Ring)
  • A flat pack greenhouse and a life-size scarecrow (Bristol Central)
  • A gallon of water from the Loch Ness (Edinburgh Queen Street)
  • A ‘ TOTT3NH4M’ personalised number plate (Liverpool Central Exchange Street)
  • Two Persian cats called Moet and Chandon (Swindon Central)
  • A 5ft handmade chocolate Easter bunny (Beaconsfield Central)
  • A glass eye (Manchester Trafford Park)
  • Three Butterfly Tail fish in a decorated tank called Kim, Kourtney and Khloe (London Covent Garden)
  • A doggy throne (Telford Shawbirch)
  • A vintage bottle (1943) of Champagne worth over £1000 (London Waterloo)

The hotel chain said it has also seen a growing trend in “forgetful pet owners”, as one guest staying at Brighton Seafront Travelodge for a summer break left behind their Blue Eyed Cockatoo called Brexit.

A fashionista forgot her three Butterfly Tail Fish called Kim, Kourtney and Khloe who travel with her as they “inspire her fashion designs” at London Covent Garden Travelodge. Additionally, the brand said a cat show enthusiast was so “overjoyed” that her two Persian cats called Moet and Chandon won best of show that she forgot them at Swindon Central Travelodge.

Spokeswoman Shakila Ahmed said: “With nearly 19 million customers annually staying at our 557 UK hotels for a variety of reasons, we do get a range of fascinating items left behind.  This year’s audit includes: a brand new ice-cream van, a jilted groom, an amazing Technicolour Dream Coat, a 5ft teddy bear made of popcorn, a blue eyed Cockatoo called Brexit and even a replica of Megan Markel’s wedding dress.

“Interestingly as we have more business customers staying with us than ever before, we have seen a rise this year in important business papers, valuable items and lucky charms being left behind in our hotels.”

She added: “This includes a chest of semi-precious jewels, a rare bottle of vintage champagne, a Coutts cheque book and a 21-year old lucky penny belonging to a CEO.  When it comes to why so many customers forget their treasured items, there is one common theme, and that’s living in a fast and furious world. Where time is off the essence especially when getting from A to B and therefore valuable possessions are easily being forgotten.”

Previous Post

New GM appointed for two Aberdeen hotels

Next Post

Top tips for hotel security