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09:40 – 10:25 Market Insights

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10:25 – 11:10 Operations

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Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
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11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
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Caroline Gregory
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Simon Numphud
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12:15 – 13:00 Events Market

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The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

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Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

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Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

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Gavin Taylor
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Paul Blackmore
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David JM Orr
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14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

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Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

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16:40 – 17:05 Crisis Management

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Home > Latest News > Regulation > U-18s to be partially exempt from Welsh visitor levy under new proposals
U-18s to be partially exempt from Welsh visitor levy under new proposals

U-18s to be partially exempt from Welsh visitor levy under new proposals

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Mark Drakeford, Welsh finance secretary, has announced that under-18s staying in hostels, campsites or outdoor centres in Wales will be exempt from paying a visitor levy.

However, the former first minister did not make any mention of those staying in hotels and B&B meaning the levy will still apply to them.

UKHospitality Cymru has called this a “blinkered” decision that will continue to disincentivise families, many who live in Wales, from holidaying in Wales.

The trade body has called for the Welsh Government to go one step further and implement a total exemption for under-18s being charged the levy.

David Chapman, executive director of UKHospitality Cymru, said: “Families across the UK spend many months saving up their hard-earned money to take their families on a summer holiday, with Wales one of the top choices for those staying in the UK. Very many of these families will prefer to do so in a hotel, B&B or self-catering, with campsites or hostels simply impractical for many with young children.

“It is a blinkered decision to retain the Visitor Levy’s child tax on hotel stays. The total cost of the levy for a family of four could be the equivalent of a night’s stay in a hotel. That’s either unaffordable for many, or enough to put them off visiting Wales.”

He added: “I have no doubt that the Welsh Government is trying to do the right thing through this partial exemption, but it’s revenue-driven and ends up creating a two-tier holiday offer in Wales, which punishes families and businesses alike. The Welsh Government should heed the call of UKHospitality, Welsh Local Government Association and others, and introduce a total exemption for under-18s.”

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