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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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PR Leadership TeamCustard Comm.
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Home > Latest News > Hotels > Landmark London named in Times’ 100 Best Companies 2019
Landmark London named in Times’ 100 Best Companies 2019

Landmark London named in Times’ 100 Best Companies 2019

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The Landmark London hotel, located outside of Marylebone Station, has been named in The Sunday Times 100 Best Companies to Work For 2019 for the second consecutive year.


The property is one of only two hotels to receive the “prestigious accolade”, and the hotel took the highest placement, listed as 6th. The hotel said this “exceptional positioning” builds on a successful 2018 which saw The Landmark London listed as 27th.

The list ranks Britain’s best companies to work for based on a number of criteria. It is mainly centered on surveys of employee satisfaction and is a “reflection of the people whose hard work builds the success of the organisation and determines the position and inclusion in the list”.

The hotel has undergone an extensive overall renovation with completion date set for later this year, coinciding with the hotel’s 120th anniversary on 1 July.

Brian Hladnik, managing director of Lancaster Landmark Hotel Company, said: “We are exceptionally proud to have The Landmark London achieve such a high-profile accolade again in 2019. There is no doubt that the hard work of our team has made this achievement possible along with our continual investment into their development.

“The whole team is extremely committed to achieving excellence in all they do, and work hard every day to deliver memorable moments to each other and to the hotel guests.”

Andrew Batchelor, GM of The Landmark London, added: “We are delighted and incredibly proud to have made it on this prestigious list for a second time, and it is truly down to the hard work of all our employees that this achievement has been made possible.”

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