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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

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10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
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16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

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Home > Latest News > People > ‘Award-winning’ hotel owner sentenced for £34,500 benefits fraud
‘Award-winning’ hotel owner sentenced for £34,500 benefits fraud

‘Award-winning’ hotel owner sentenced for £34,500 benefits fraud

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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A man who fraudulently claimed £34,483 in disability benefits while he continued to work different jobs, including most recently as an “award-winning” hotel owner, has been sentenced.


Richard Moore, 33, of Walshaw Road, Bury, Greater Manchester, was sentenced to 14 months in prison and suspended for 18 months at Manchester Crown Court (Minshull Street). He was also given 100 hours community service and a 15 day rehabilitation course. He had previously pleaded guilty to one count of fraud by false representation in February this year.

The City of London Police’s Insurance Fraud Enforcement Department (IFED) led on the criminal investigation, and first became aware of Moore’s fraudulent activity via a referral from Aviva Insurance, who was his insurer.

Moore had taken out an income protection policy with Aviva in 2008, which replaces an individual’s income when they’re unable to work as a result of illness or injury. IFED discovered that Moore began claiming benefits in November 2013, after he reportedly became “depressed and anxious” and subsequently stopped working.

A year later, Moore started working again at a different company, but didn’t notify Aviva, going on to work for three other companies across a three year period, without informing Aviva.

In 2017, Moore took part in a health review conducted by insurance company. In reply to the questions posed to him he confirmed that he hadn’t worked since he first became incapacitated, he couldn’t return to do any part of his occupation and his condition was getting worse.

After his health review, Aviva launched an internal investigation into Moore. It uncovered evidence, including several regional news articles, which suggested Moore was the managing director/owner of a hotel in Walshaw, Bury. On top of this, Aviva carried out two days of surveillance on Moore, which proved that he was working at the hotel.

Detective constable Kevin Carter, who led the investigation for the IFED, said: “Moore took full advantage of the financial support provided to him by his income protection insurance policy from Aviva.

“He worked multiple jobs across several years, without ever notifying his insurer, and was even brazen enough to take ownership of a hotel and pose for pictures with awards for the regional press.”

He added: “It’s clear that Moore had no intention of stopping, and would’ve gone on to fraudulently claim an even greater sum of money, if not for the Insurance Fraud Enforcement Department’s joint investigation with Aviva, which exposed his lies and ensured he was brought to justice.”

Jacqueline Kerwood, governance and philosophy manager for individual protection claims, Aviva, said: “We are pleased with today’s sentencing, which highlights the severity of Mr Moore’s actions in deceiving Aviva in an attempt to claim more than £400,000. Aviva soon realised Mr Moore had not been forthcoming with his various jobs, and our investigation and referral to IFED brought an end to his audacious scam.

“Today’s sentencing makes the point that insurance fraud is a crime and if you commit insurance fraud, it is very likely you will be caught and prosecuted – as Mr Moore has learned the hard way.”

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