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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > People > Majority of hospitality staff prioritise work over social life
Majority of hospitality staff prioritise work over social life

Majority of hospitality staff prioritise work over social life

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The majority of hospitality professionals (71.8%) feel work is the most important thing in their life right now, with only 17.9% prioritising their social life and 10.3% their love life, according to new research .

The research from CV-Library, which surveyed 1,200 working professionals, found that only family (76.9%) trumped a job as the top priority, also beating health (61.5%). It also found despite sacrificing a social and love life for their career, only 32.3% of those in hospitality claim to be in their dream job.

Lee Biggins, founder and CEO of CV-Library, said: “These results from the hospitality industry are worrying, as they indicate a poor work-life balance. Achieving a reasonable balance nowadays is certainly challenging, and even more so if your employer is piling on the pressure for you to work extra shifts, as is common in this industry.

“While it’s commendable that so many hospitality workers are invested in their careers, it’s not necessary to sacrifice your entire personal life in pursuit of success. Of course, a desire to move forward at work may require more commitment and alterations to your lifestyle, but don’t lose everything else which brings you joy along the way. Work with your boss to create a sensible work schedule.”

The study sought to further understand what hospitality workers’ priorities in life are, with the majority (71.8%) stating that they hadn’t achieved everything that they wanted to so far in life. When asked what they wanted to achieve next the most common answers were:

  • 66.7% would like to be in their dream job
  • 48.1% would like to earn over £50k
  • 29.6% would like to travel for an extended period of time
  • 22.2% would like to buy a house
  • 7.4% would like to retire

Biggins concludes: “It’s interesting to see that hospitality professionals would rather be in their dream job than in a role that comes with a high income. It just goes to show how important job satisfaction really is, especially in terms of pursuing your interests outside of work, such as the ability to travel. If it’s something you’ve been dreaming of doing for ages, be sure to have that conversation with your employer. They may be able to make your dream a reality.”

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