The awards celebrated Park Plaza’s approach to “constantly delighting” its guests and highlighted its proven track record of delivering the “very best” levels of service, food and accommodation across its 11 hotels in the UK.
The “milestone” achievement marks a successful period for the Group, which earlier this year unveiled a new brand identity for its Park Plaza brand as Radisson Hotel Group’s (‘RHG’) exclusive partner in Europe, the Middle East and Africa.
It also unveiled Holmes Hotel London, which was re-positioned as part of an extensive multi-year repositioning programme across its UK portfolio that began with Park Plaza London Riverbank in 2018.
Greg Hegarty, chief operating officer at PPHE Hotel Group, said: “On behalf of our chairman, president and chief executive officer and team members we are delighted to have been awarded AA Large Hotel Group of The Year 2019-20.
“This is a significant milestone and an outstanding achievement – so it only felt right to celebrate with our guests by launching this exclusive package.”
He added: “Our passionate team work extremely hard to deliver our award-winning service and we are dedicated to continue inspiring each and every guest that stays with us – this is just the start.”