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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking Accor Hilton Radisson Aimbridge RBH Hospitality The Resident Clermont The Belfry art'otel Hoxton Lloyds Banking
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Please contact Michael Northcott, Editor and Event Director, at mjn@mulberrymedia.co.uk.
Canary Technologies: The #1 AI-powered guest management system. Trusted by 20,000+ hotels, Canary streamlines operations via contactless check-in, AI guest messaging, and secure transactions that reduce chargebacks by 90%.
Hop Software: A cloud-based Property Management System (PMS) built to reduce hotel expenses and drive direct bookings via commission-free engines. It simplifies complex operations for properties of all sizes at a fraction of legacy costs.
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Home > Features > A sustainable future
A sustainable future

A sustainable future

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The rapid rise of sustainability on the business agenda is remarkable. In just a few years it has quickly moved up from the lower down the agenda and Action List to close to the top, always under discussion and a high priority.

It’s a topic that now not only features prominently in most hotel, venue and event industry conferences, it’s also attracting many delegates to the sessions.

A venue like Wyboston Lakes Resort is now continually scrutinising a wider range of operational areas and delving to greater depths and detail to search for opportunities to be more sustainable.

In June 2019 Wyboston Lakes Resort achieved Silver Status in the Green Tourism Awards, the national sustainable tourism certification scheme for the UK and Ireland. To accomplish this, the venue was assessed against a rigorous set of 145 criteria, covering a range of areas including energy and water efficiency, waste management, purchasing, travel, biodiversity and more.

Looking at just a selection of what we have done recently or are doing at the moment, to reduce energy consumption we’ve started upgrading our lighting across site to the latest energy efficient LED styles. We’ve also amended our purchasing policy to ensure energy ratings are considered as part of the purchasing decision for all new heavy equipment. These should both help towards our ambitious plan to reduce our energy and carbon footprint by saving a further 21000 KWH from the previous year.

Recycling and reducing  

In waste management we continue to be ‘Zero to Landfill’ for yet another year and in 2018 we recycled over 20,000kg of cardboard waste. Eliminating and discouraging single-use plastics, we’ve already changed from plastic to paper straws, removed drinks stirrers and have introduced compostable coffee cups. We’ve also joined the Meetings Industry Association (MIA) H20 percentless scheme and have achieved a 19% reduction already.

Continuing on with ‘reducing,’ we’ve cut paper consumption in all areas across the site including flip chart usage by replacing them with squiggle boards and digital flip charts in the conference rooms. In the Spa we supply our guests with disposable, bio-degradable hair towels to reduce the need to launder them.

As a venue with 360 acres of land, we have an active policy for planting trees in support of nature and nurture, from new saplings to semi mature trees. We also maintain a nature reserve on site which is supported by the Wildlife Trust. It’s a list that is growing all the time.

The forces driving this increasing momentum come from several sides. We are primarily self- motivated, focused on environmentally friendly initiatives, because we want to benefit our employees, our community and ultimately our planet. At the same time, we also want to stay ahead of the expectations of guests and our clients who frequently include extensive lists of requirements around sustainability in business tender documents.

Overall, for Wyboston Lakes Resort, this increasing focus has created a further benefit. It’s providing the opportunity to bring our diverse efforts under one umbrella and create a culture of conscience in what we do and how we do it.

Sustainability is not just a buzz word, it’ s here to stay. We must all now look at what more we can do over the coming months and years, both new ideas and further implementation of existing ideas. Here we will be launching our 2020 “Green Objectives” later this year to give clear focus on what we want to achieve. We’ re looking at alternative methods of energy creation, including solar, wind turbine, ground source heat, biomass and battery storage. We’re also trying to reduce food waste and to ensure any food waste is dealt with to the benefit of the environment.

To achieve its full potential, sustainability best practice must be a team effort by everyone in the industry and we look forward to working even more closely with both our clients and suppliers to make better choices to benefit future generations.

By Louisa Watson, director of marketing for Wyboston Lakes Resort

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