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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > Business Bites > Small business owners dip into personal wealth to survive? Of course they do
Small business owners dip into personal wealth to survive? Of course they do

Small business owners dip into personal wealth to survive? Of course they do

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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We are living through an era where there is much discussion about capitalism, taxes, executive pay and so on. Is Philip Green a monster for raiding the BHS coffers when they were his to raid? Is the pay of a city CEO morally acceptable when his lowest paid workers are on a fraction of his income? These are legitimate debates to have, but politicians engaging with them miss a crucial point: large businesses are not the majority.

I raise the point because a report has been released today by Legal & General suggesting that just over half (51%) of small business owners would use their personal wealth to support their company. L&G wanted the focus of the piece to be on another statistic they revealed, which is that around a quarter would use the company’s cash reserves.

I am not sure quite why that would be a surprise to anyone: the possibility of shocks to a business are exactly why most owners of small businesses would want to have cash reserves in the first place. The only thing that’s surprising about that statistic is quite how low it is.

So let’s focus on that 51% figure who would dip into their own pocket to keep everything afloat. What it confirms to us who already know, and what it ought to tell politicians, is that SME owners care so deeply about their business that they are willing to put their own hard-earned cash on the line when things get tough.

And anyone who has founded and/or run a small business will tell you – this is not as uncommon as it might sound. Bad months, quarters or even years can affect anyone, from the corner shop to the small graphic design agency. For most, it’s actually part and parcel of what it means to survive, and stay in business.

And that means politicians have it wrong by endlessly focusing on the whys and wherefores of FTSE 100 executive pay. It’s a million miles from the experience of SME people, who are very far from enjoying fat cat pay and fiddling the taxman, are actually dipping in and out of personal funds, up and down from great years to tough years.

These people are no enemy of society: they are its backbone, and they frequently take great personal risks just to stay in the game.

Legal & General may be surprised enough by these stats to put out a press release this morning, but I’m not, and I doubt you are either.

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