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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > Business Bites > BT’s boss catches it, markets rebounding, pain medication prices spike
BT’s boss catches it, markets rebounding, pain medication prices spike

BT’s boss catches it, markets rebounding, pain medication prices spike

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Today I am going to rattle through a wider selection of stories than normal because the spread of the virus is hitting so many sectors hard, with key figures in the business community affected.

The markets are recovering some of their losses this morning after having their worst selloff since 1987 yesterday. The FTSE 100 has risen by over 7% this morning, reflecting the large slew of economic stimuli announced by central banks around the world today. The cutting of interest rates, cash boosts for businesses, pumping extra currency into the system – all of these things soothe investor fears that government may not have everything quite under control. The Guardian reports that almost every share on the index rose rapidly this morning. Obvious persistent losers include Cruise operator, Carnival, which fell another 7%. 

The chief executive of BT, Philip Jansen, has tested positive for the virus but is staying in situ to lead the company, albeit while self-isolating at home. He said that he had had meetings with “industry partners” during the week and so felt the need to make public his diagnosis. He did specifically say that while he feels unwell, he does not feel especially ill, and is happy to continue working. 

The UK’s Financial Conduct Authority is warning of short-selling of Italian and Spanish stocks including banks, car companies and drinks producers, but also crisis-hit football and sports clubs. The sporting world is in a tailspin because of the obvious fact that matches and tournaments normally involve huge numbers of people gathering together to watch them. The FCA has actually banned short selling for a day to try to bring the situation under control. A notable additional company’s stocks affected by the ban is Airbus. For the uninitiated, short-selling is where you essentially bet on stocks whose prices you think are going to fall. You borrow money to buy the shares in the company at a cost, and then sell them hopefully back to yourself at a lower price, and keep the difference. A similar ban was imposed during the Eurozone crisis of 2011, and other governments are banning it today too in Asia.

Travel and cruise company Saga has cancelled all of its cruises for two months to wait until the eye of the storm passes. It said it took the decision in direct response to government advice – Boris Johnson said in a press conference yesterday afternoon that older people should not be taking any cruise holidays. The firm also insures the over-50 demographic. Cruise ships have been a centre of media interest since the crisis began because several ended up dropping anchor off various countries due to on-board outbreaks of the infection. Compulsory off-shore quarantines were imposed on the ships, some of which have now released guests.

Boris Johnson has asked tech firms to chip in with data muscle to help fight the spread of the virus. The initiative was called “digital Dunkirk” buy visitors to Downing Street on Wednesday night, where 30 different firms from across tech and science were addressed by the PM, according to the Guardian. 

A few more bullet points:

  • Disneyland is closing down all its theme parks in California
  • Airlines around the world are slashing flights due to plummeting demand and travel bans
  • The US ban on travel to and from the EU has hurt American airlines badly
  • Norwegian Air is laying off half its staff temporarily (it employs 1,200 in the UK)

And one last bite – prices for pain relief medication are climbing fast due to soaring demand in the UK. The producers of these drugs are say there are shortages of the raw ingredients used to make the drugs. Pharmacies say aspirin, ibuprofen, paracetamol have seen price spikes of almost a third from their wholesale suppliers. 

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