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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > Business Bites > Job support to be wound down, M&S dividend suspended, ventilator production slows, property market halts
Job support to be wound down, M&S dividend suspended, ventilator production slows, property market halts

Job support to be wound down, M&S dividend suspended, ventilator production slows, property market halts

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Chancellor Rishi Sunack says he will wean the economy off his support schemes in a “gradual” wind-down, to help prevent soaring unemployment on ‘expiration day’. His announcement, made to MPs, came in response to concerns that a definite cut-off date would produce an explosion in redundancies and layoffs. Currently, the taxpayer is covering up to 80% of the wages of furloughed staff up to a limit of £2,500, to try and protect jobs during the heat of the crisis.

But the government will be keen to get these staff off its books, as around 4 million jobs have been thrown onto the scheme and it is thought it will end up costing the exchequer tens of billions of pounds. The FT reports that Sunak is in discussions with business groups and unions to think about how the scheme can avoid that cliff-edge effect, help companies retain the furloughed staff, and not ultimately mean the furlough scheme was a very expensive way of staving off the inevitable.

A supplementary story to this comes in the form of the Confederation of British Industry (CBI) asking the government to clarify how and when the lockdown will be lifted. The PM, Boris Johnson, returning to work yesterday said that he “refused” to throw away the effort the public has made locking down. But the business department has reportedly set up working groups with the business world, in factories, warehousing, non-food retail, outdoor, leisure, and offices, to help draw up some official guidelines to advise employers on bringing their staff back to work.

Marks & Spencer has cancelled its 2021 dividend and warned it expects coronavirus disruption to continue right until the end of this year. By stopping the payout to shareholders, the embattled retailer says it will be able to keep £210m on the balance sheet – much needed cash for a high street stalwart that was already struggling pre-pandemic and facing severe challenges amid the lockdown restrictions. It had already cancelled the dividend for this year, saving £130m there as well.

M&S is having an unlucky time for the lockdown for a few reasons that are specific to its model. For one, its food halls, even though they have remained open as essential retail, sell refrigerated goods mainly, and these have a shorter shelf life. It has also had to park plans for £100m of stock purchasing, knowing that the spring and summer clothing seasons were going to be a disaster in the circumstances. There are some silver linings for the chain’s chances of survival though, as it also said that the banks with which it has a £1.1bn overdraft have softened the terms until Q3 2021.

The property market has seized up with £82bn in sales put on hold according to the property website, Zoopla. It is an inevitable side effect both of government advice to postpone moving house, and also social distancing regulations that mean physical viewings, valuations, and surveys are impossible to conduct safely. The website described the market as being in “suspended animation”, but did intimate that perhaps these sales might go through by the end of the year once restrictions ease. Our view is that the depression that looms beyond the initial crisis means buyers might think twice about making their move – nobody knows where the bottom is if prices start falling and negative equity will be a nightmare for those whose jobs may be at risk.

As for new buyers registering on the website simply to search for property, well those figures have fallen by more than two-thirds. Zoopla says this is likely to be reflected in a 50% drop in total home sales for 2020, compared with last year. Estate agencies have got a rough road ahead.

The ventilator scheme involving new manufacturers will partially halt after the need for the breathing apparatus was much lower than expected. There was initially a worldwide scramble to get hold of the specialist intensive care equipment because COVID-19 patients, if they get as far as needing hospital, typically show symptoms of respiratory distress. Consequently, the government had asked industry to submit designs and plans for re-tooling their factories to start producing more of them.

The plan was to boost numbers of ventilators in the NHS from 8,000 to 30,000, but having only reached 10,900, the medical community says the lockdown restrictions and a growing preference for other treatments (ventilation intubation is very invasive for patients) has grown.

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