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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Editor's Blog > Business Bites > Retail landlords reined in, France gets touch on tax havens, and insurers face biggest ever payouts
Retail landlords reined in, France gets touch on tax havens, and insurers face biggest ever payouts

Retail landlords reined in, France gets touch on tax havens, and insurers face biggest ever payouts

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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The government has banned landlords from using winding-up orders against their retail tenants, after aggressive rent collection tactics which threaten the future of retail businesses came to light. Tens of thousands of businesses in both retail and hospitality have found themselves unable to keep up with their rent during the lockdown, but far be it from the average landlord to show some flexibility during a crisis: the statutory demands have been levied nonetheless.

However, the government said yesterday it will bring forward some temporary rules that will void winding-up petitions and statutory demands already meted out by landlords during the crisis, and neither will they be allowed to use CRAR – commercial rent arrears recovery, unless the tenant is more than 90 days in arrears. For the uninitiated, CRAR is a protocol which lets landlords seize their tenants’ goods in lieu of unpaid rent. Some breathing space for those worried about their landlord’s behaviour.

France’s finance minister says companies with offshore subsidiaries or complex tax affairs will not be eligible for bailout money after his country announced a huge stimulus package in line with any other pandemic-struck nations. Bruno Le Maire told Franceinfo radio yesterday: “It goes without saying that if a business has its tax base or subsidiaries in a tax haven — and I want to say this with a lot of force — it cannot benefit from the state’s financial help.”

He applied further pressure by adding that companies receiving assistance from the state would be prohibited from buying back their own shares or paying dividends during the crisis period. This seems fair really in the sense that state help during the pandemic is largely designed to simply keep the economy afloat, not to help companies shore up their own balance sheet position or conduct business as normal on the taxpayer dime. A similar announcement has already been made in Denmark, and we think it would be fair if our own government did so too.

Insurers are set to face their biggest ever losses due to the pandemic, according to the boss of Lloyds of London. John Neal said the payouts from the insurance industry will make Hurricane Katrina and 9/11 look like smallfry. It’s hardly surprising, since policies covering everything from cancelled events, to flights and holidays, to income protection and management liabilities, are normal products with large numbers of customers. Like every other sector, insurance could not have predicted a scenario in which dozens of its finely counterweighted policies could be called upon simultaneously.

A row is brewing in one area of cover, though, and that is business interruption. We’re all familiar with the notorious ‘acts of god’ get-out clauses that save insurers from paying out in floods or earthquakes, but now since the lockdown was enforced by the government – and such a thing is unprecedented – some insurers are saying that their liability is absolved. It’s not the same, they argue, as a retailer’s store being broken into and trashed and needing four weeks’ refitting, which is the type of thing those policies are intended for. In the round, Neal summed up his sector’s predicament rather succinctly: ‘[It is] no doubt the largest insurance challenges the industry has ever faced, I think by some way.”

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