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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Free to read > Glen Mhor Hotel provides reduced rate bed nights for key workers amid pandemic
Glen Mhor Hotel provides reduced rate bed nights for key workers amid pandemic

Glen Mhor Hotel provides reduced rate bed nights for key workers amid pandemic

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Inverness-based Glen Mhor Hotel has said it has provided nearly 700 reduced rate bed nights for NHS and emergency workers so far during the Covid-19 pandemic.

Since the first day of lockdown, the hotel has provided 695 beds for key workers visiting the highland capital, saying it is the only Inverness hotel to do so.

Beds and rooms were provided to NHS workers, firefighters, police officers and maintenance workers as well as the staff on-site during the establishment of Inverness’ Coronavirus Test Centre.

Strict infection control and social distancing measures have been put in place, which include 

All touch points in public areas have been persistently kept clean, hand sanitiser is available to both residents and staff at all times and breakfasts have been staggered to enable two metre social distancing.

Self check-ins and payment systems have been fully integrated, all hotel staff have the appropriate PPE and special isolation rooms have been set up should anyone require virus testing.

With residents ordering room service online from rooms, contact has been minimised and the hotel’s professional approach has led to praise from key workers using it as a base when working in the highlands.

Emmanuel Moine, manager, said: “Not all essential workers in Inverness are permanently based here.Some have had to travel here and they would have been stuck in a difficult situation had there been no hotel accommodation available.

“The Highlands is not the type of place you can travel back home from at night so, from day one, we decided to maintain a service for key workers because of the jobs they are doing for the country at this time.”

He added: “Businesses are having to take tough decisions everywhere, but at the moment it is about adapting your service for the new normal, supporting the people doing essential work and doing your bit to ensure the country begins to emerge safely from coronavirus restrictions. We will continue to support essential workers.”

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