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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Coronavirus > Crieff Hydro enters consultation with staff, 241 employees face redundancy
Crieff Hydro enters consultation with staff, 241 employees face redundancy
Image Credit: www.crieffhydro.com

Crieff Hydro enters consultation with staff, 241 employees face redundancy

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Scottish Hospitality group Crieff Hydro has revealed it is in consultation with its staff with 241 employees facing redundancy.

The group which owns seven hotels including the Crieff Hydro and the Ballachulish Hotel said it is planning to shed more than quarter of its workers across the portfolio at the start of August.

It comes as the group reportedly expects its bookings for the year to be down by 30-50%. It is also suggested that the number of employees made redundant could be reduced, potentially to around half, depending on how lockdown regulations on the hospitality industry are eased and at the speed at which they are done.

Stephen Leckie, CEO and chairman of Crieff Hydro Family of Hotels, said: “When we closed our doors at the end of March, it was one of the darkest days in our 150 year history and this is another. The impact coronavirus has had on our industry and business has been immediate and drastic.

“As a family run business built on the strength of our people, discussing potential redundancies is the toughest step we’ve ever had to consider. I am personally devastated for every one of our team who could lose their job.”

He added: “Throughout this process we’ve done everything we can to look after our people. But despite all the measures we’ve taken so far to reduce costs, we anticipate that when we do open, bookings will be down by 30-50% for the best part of a year.

“This will amount to a revenue loss of at least £17m (50%) in the current financial year. For every month we’ve been closed with zero income, we’ve had to pay £500k just to keep our buildings safe and insured. This would have a profound effect on any business.”

Leckie also revealed the company has made use of the Government’s Job Retention Scheme as well as securing an additional £5m in loans from its bank to give it “the best chance of survival”.

He continued: “We know that we have many loyal customers who visit us year after year, so we hope the recovery is quick and we can welcome families back to our own family of hotels in the coming months. The effects of this pandemic can’t last forever and our long term vision is to rebuild the team in the future when business returns.”

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