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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Coronavirus > Employers given 30 days to ‘confess’ to furlough abuses
Employers given 30 days to ‘confess’ to furlough abuses

Employers given 30 days to ‘confess’ to furlough abuses

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Legislation is currently being fast-tracked to allow HMRC to reclaim any furlough money overpaid to employers, or not spent on wages as intended. Although we do not have the final version of the legislation, employers should start addressing their minds to the claims they have made to date as soon as possible.

One would think the 2000+ employers already reported to whistleblowing hotlines for furlough fraud will be at the top of HMRC’s hitlist for investigations, but given the mass scale of furlough, it is likely these targeted investigations will be followed by random compliance checks across the board.

The draft legislation talks of ‘deliberately’ making an incorrect claim or ‘deliberately’ not using the money to pay furloughed employee costs. This should give some reassurance to businesses who made an effort to understand the rules of the scheme, but may inadvertently have submitted a claim incorrectly, or got their numbers wrong.

While guidance and updates to the Coronavirus Job Retention Scheme have regularly been updated, what was crystal clear from the outset was that if employers took advantage of this scheme, they could not allow that employee to do any work at all for them, and this remains the case until the new Flexible Furlough comes into operation on 1 July. Therefore, any findings that an employer has asked the employee to carry out work will inevitably lead to sanctions under these new powers.

Employers would need to show that whatever they asked the employee to do, this was neither making money for them nor providing services to them (or any linked companies), and it is difficult to see how the majority of tasks would not fall within one of those categories.

More difficult for HMRC to determine will be the ‘incompetent’ employers who have negligently, or indeed innocently, submitted inaccurate claims. It is understandable that because many employers rushed to get their claims submitted, they perhaps did not read all the fine print before doing so.

Now is the time for employers to revisit the claims they have made, using all of the updated guidance available, and check they have claimed correctly for each individual. The government website has invaluable guidance on the mechanics of the scheme, and the ACAS website also has useful FAQs. It is surprising the number of businesses who have not accessed these materials prior to making their claims. We have seen several cases where employees have challenged the way their employer has calculated their pay, and some of these have been resolved quickly simply by pointing the employers to the wording of the government guidance.

The draft legislation states that penalties will only apply if the employer fails to notify HMRC about the situation within 30 days (or 30 days of the Finance Bill receiving Royal Assent if before that date), so time really is of the essence for employers who feel they may have made claims open to challenge.

The draft legislation gives HMRC powers to make company officers personally liable, which will be used where there is a chance the company itself will be unable to pay, and this is likely to be key in persuading some individuals they should be making upfront disclosures as opposed to taking a risk on their fraud being discovered. However, where a business’s survival could be dependent on the fraudulently obtained grant, it remains to be seen how many of these will do the right thing.


Angie Crush, partner in the employment department of the specialist law firm Thomas Mansfield

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