The chairman and CEO of Hand Picked Hotels, Julia Hands, has announced that the hotel group will reopen on 4 July 2020.
The group said there will be dedicated ‘Hand Picked Hosts’ looking after guests throughout their stay, adhering to the “highest standards of service, safety, cleanliness and comfort possible”.
It is also introducing a new ‘In Safe Hands’ scheme – an enhanced set of “stringent” health, safety and security measures designed in response to the Covid-19 outbreak.
These include enhanced cleaning protocols, social distancing measures, contactless check in and check out, dedicated dining areas, certification from experts in health and safety plus a fully-flexible full refund booking policy should customers need to cancel due to Covid-19 concerns or issues.
Hands said: “I am looking forward to re-opening Hand Picked Hotels in a way that provides our guests with the freedom and the space to enjoy a truly memorable time within the beautiful countryside of the United Kingdom and the seascapes of the Channel Islands, knowing they are in safe hands whilst staying with us.
“As we re-open our doors, we aim to raise the bar with regard to what country house hotels can provide through delivering a personalised service that makes guests really feel at home.”
