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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
Companies Joining Us
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Home > Latest News > Coronavirus > Businesses must remain Covid-secure, warns HSE
Businesses must remain Covid-secure, warns HSE

Businesses must remain Covid-secure, warns HSE

In this episode we speak to Philip Lassman, managing director UK&I at Numa. Philip spoke about the lessons learned from his time at Hilton, IHG and Accor, and how his early roles have shaped his leadership approach, the rise of aparthotels and why guests are increasingly seeking flexible and locally connected stays, how Native by Numa sites root themselves in their local neighbourhoods, and Philip’s plans for growing the Numa brand.

In association with

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The Health and Safety Executive (HSE) has warned businesses that they must ensure they are Covid-secure as lockdown measures ease across the UK.

According to the authority, inspectors will be “out and about”, spot-checking employers that they are complying with health and safety law.

HSE defines “Covid-secure” as being “adaptable to the current guidance and putting measures in place to control the risk of coronavirus to protect workers and others”.

It suggests practical steps that businesses can take to do that including:

  • Carry out a Covid-19 risk assessment in line with HSE guidance
  • Develop increased cleaning, hand washing and hygiene procedures
  • Take all reasonable steps to help people work from home
  • Maintain two-metre social distancing where possible
  • Where people cannot be two-metre apart, manage transmission risk.

The HSE said it has utilised a “number of different ways” to gather intelligence on the compliance of businesses, including site visits, phone calls and the gathering of visual evidence, including photos and video footage.

The authority warned it will “take action” if employers are found to be non-compliant with Covid-secure guidelines.

The action taken may range from providing specific advice and issuing enforcement notices. In some instances, a failure to comply “could lead to prosecution”.

Philip White, director of regulation at HSE said: “Becoming Covid-secure should be the priority for all businesses.

“By law, employers have a duty to protect workers and others from harm and this includes taking reasonable steps to control the risk and protect people from coronavirus. It’s important that workers are aware of the measures that will be put in place to help them work safely.’

He added: “All sectors and businesses of all sizes are in scope for inspections and we will ask questions of duty holders to understand how they are managing risks. We understand that the vast majority of employers want to make their workplaces secure and are doing everything they can to keep people and their business safe and healthy.

“Ultimately, becoming Covid-secure benefits the health of our nation; the health of our communities, of businesses and the health of the UK economy. As a nation, we can’t afford not to become Covid-secure.”

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