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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Brands > IHG Rewards partners with Mr & Mrs Smith
IHG Rewards partners with Mr & Mrs Smith

IHG Rewards partners with Mr & Mrs Smith

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

In association with

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IHG Hotels and Resorts and boutique hotel specialists Mr and Mrs Smith have announced the launch of a new loyalty partnership to give IHG Rewards members an “even wider selection of luxury and lifestyle hotels to indulge in while they earn and redeem points”.

An initial selection of over 400 Mr and Mrs Smith hotels are now available to book by IHG Rewards members through IHG’s direct channels.

New hotels will be added each week, with the full selection of properties available to book by late November.

The latest partnership more than doubles the number of luxury and lifestyle hotels which members can choose from.

Elite IHG Rewards members will also receive ‘Bonus Points’ on eligible room rates according to their tiers, while InterContinental Ambassadors and Royal Ambassadors and Kimpton Inner Circle members will receive a complimentary room upgrade where available, as well as a Mr and Mrs Smith GoldSmith welcome gift.

Claire Bennett, chief marketing officer, IHG, said: “We’re all dreaming about when we can start to explore the world again and make new memories whether that’s a trip to immerse ourselves in the exhilarating, or a restorative stay where every whim is taken care of. 

“That dream just got bigger for our IHG Rewards members, with an incredible array of hotels and destinations to add to their bucket list. A loyalty programme isn’t just about the points – it’s about access to extraordinary experiences. This partnership does both.” 

She added: “Mr and Mrs Smith is exactly the right partner for us – they too are hotel lovers who shaped the industry. We look forward to helping IHG Rewards members write their next travel stories.”

Tamara Lohan MBE, CEO & co-founder, Mr and Mrs Smith, added: “We conceived Mr & Mrs Smith for discerning travellers who want to discover truly extraordinary places with the people they love. 

“We are hugely excited about the opportunity to bring our growing collection of carefully curated hotels to millions of IHG Rewards members, so they may experience some of the world’s most seductive hotels.”

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