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Edwardian Hotels London has announced it is to collaborate with Imperial College Business School in a bid to improve its existing training programme.
As part of the relationship, the hospitality group will benefit from Imperial’s ‘Executive Education’ offer and join the Imperial Business Partners programme – an initiative that brings together business leaders with Imperial College London’s academics to exchange learning and insights.
The company, which owns and operates 12 hotels in London and Manchester, said it has committed to a 10-year development programme and intends to train over 250 people.
Paul Mansi, COO at Edwardian Hotels, said: “We have always been focused on the needs of our hosts. This programme will not only help them to uphold the quality of service our guests expect, but also evolve our existing training and take day-to-day operational thinking to another level.”
The first training course of this programme will begin on 1 March 2016 and will include topics such as ‘Smart Cities’ – the future of technology and its likely implications for life; work and leisure in a modern metropolis; personal and organisational leadership; and ‘Service Design’ – a design-lead approach to business strategy and customer service.
The programme is designed for the group’s senior management team, heads of department and future leaders.
