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The Montcalm London Marble Arch has become the first hotel in Europe to launch ‘Handy’, a free smartphone service for guests.
The app has been launched to help tourists avoid costly roaming data charges, and will allow guests to make local and international calls and use 3G to access the internet – entirely free of charge.
The device can update guests with travel recommendations throughout the day and includes interactive maps, websites and a one-touch reservation for restaurants and major attractions.
To protect the guests’ privacy, all personal information and browsing history will be completely cleared from the smartphones when the guest is checked out of their hotels.
Ramesh Arora, managing director of Montcalm, said: “In the digital era, complete mobile connectivity should be a given, so we’re delighted to be the first hotel group in the UK to offer this service with the Handy smartphone.
“It demonstrates our commitment to putting the customer first by offering them the very best value during their stay, because it means our international guests can stay connected to their world, with our compliments. It’s just one of the ways we’re applying digital innovation to enhance the guest experience”.
Montcalm plans to roll the app out to the rest of its portfolio including; The Montcalm at The Brewery London City; M by Montcalm Shoreditch London City; Royal London House; The Marble Arch by Montcalm London; and London City Suites.
