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2026 Programme
09:40 – 10:25 Market Insights

Beyond the Horizon

A sharp, data-driven deep dive into the financial and economic currents shaping the UK hotel industry. The panel will unpack raw macroeconomic data, tying CPI changes and debt finance realities directly to RevPAR, ADR, and disposable guest spend.

Jeavon Lolay
Jeavon LolayLloyds Banking
Dave North
Dave NorthLloyds Banking
10:25 – 11:10 Operations

Frontline Fortitude

Hotel operators are caught in a pincer movement: skyrocketing supply chain and labour costs on one side, guests demanding flawless value on the other. This panel digs into asset management, smart cost-control, and building operational agility across diverse portfolios.

Julie White
Julie WhiteAccor
David Anderson
David AndersonAimbridge EMEA
David Hart
David HartRBH Hospitality
11:30 – 12:15 Leadership

The Modern Anchor

Managing a modern hospitality workforce demands a shift from old-school hierarchy to empathetic, visionary leadership. These industry standard-bearers explore how to inspire loyalty across multi-generational teams, foster open communication, and maintain personal mental resilience.

Christian Masters
Christian Mastersart'otel Hoxton
Caroline Gregory
Caroline GregoryThe Lovat Hotel
Simon Numphud
Simon NumphudAA Media Services
12:15 – 13:00 Events Market

The New Roar of MICE

The MICE sector looks radically different than it did a few years ago. From hyper-personalised retreats to tech-heavy hybrid conventions, this session uncovers what today's corporate planners actually want from a venue — and how to maximise yield per square foot.

Shonali Devereaux
Shonali DevereauxMIA
Varun Shetty
Varun ShettyThe Belfry Resort
14:00 – 14:45 Development

Blueprint for Growth

Despite tight credit markets, the appetite for strategic hotel development remains fierce. Brands and asset managers discuss the shift toward conversions, brand repositioning, and adaptive reuse over ground-up builds.

Tim Davis
Tim DavisPACE Dimensions
Gavin Taylor
Gavin TaylorClermont Hotels
Paul Blackmore
Paul BlackmoreHilton
David JM Orr
David JM OrrResident Hotels
14:45 – 15:30 Technology

Beyond the Buzzwords

AI is already driving revenue and plugging labour gaps. This panel cuts through the jargon to showcase how automated guest messaging, contactless check-ins, and predictive analytics can save thousands of labour hours.

DB
David BeersChoice Hotels
RBH
AI SpecialistRBH Management
CT
Canary PanelistCanary Tech
15:55 – 16:40 People & Culture

People First

Recruitment is tough, but retention is where the real battle is won or lost. Industry leaders share actionable advice on mental health initiatives, flexible working models, and defined career progression pathways.

Mark Lewis
Mark LewisHospitality Action
Suzanne Speak
Suzanne SpeakRadisson Group
16:40 – 17:05 Crisis Management

When the Custard Hits the Fan

In a 24/7 digital world, a single bad incident can escalate into a viral PR nightmare within minutes. A compressed, highly practical session delivering an actionable blueprint for emergency communication and brand protection.

CC
PR Leadership TeamCustard Comm.
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Home > Latest News > Economy > IHG to create 3,000 new jobs and launch training academy

IHG to create 3,000 new jobs and launch training academy

In this episode we speak to Nico Tréguer, co-founder of Roberts and Treguer and The Culpeper Family. Nico spoke about founding the group alongside his longtime friend Gareth, having had a vision for bringing more nature spaces to cities, the planned extension of The Buxton in Spitalfields, and how the site’s storytelling engages guests and the local community, how the Culpeper Family’s core sustainability ethos helped it secure its B-Corp status and why hospitality has a responsibility to educate and innovate when it comes to sustainability.

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Major European hotels conglomerate Intercontinental Hotels Group (IHG) last week announced that it will create 3,000 new hospitality jobs in the UK over the next three years.

The firm, which operates the Holiday Inn chain, said it will create 1,100 jobs across its 275 hotels this year alone with the remainder appearing over the next two years. In addition, IHG is launching a hospitality training academy in London.

The deputy prime minister, Nick Clegg, who attended the launch of the academy at a soon-to-open Holiday Inn at London’s Stratford City, said: “It’s an added investment that means young people can learn the skills for the industry in a local college, and then start their career in a local hotel.

“This shows real investment in our future workforce, is a huge boost for jobs across the country, but crucially will see local people benefit from training and work.”

The firm’s Holiday Inn chain is official hotel provider to the London 2012 Olympic and Paralympic Games, and successful students of the academy will be front running candidates for the 140 new jobs that will be created by the opening of two new hotels in the Olympic Park vicinity.

Richard Solomons, CEO of IHG, said: “Hospitality is a great business to be in and working in hotels offers people exciting career paths for the future.  We’re pleased to be working with our hotel owners to create jobs and training opportunities in the UK at this time.

“The IHG Academy programme allows us to join with local education bodies in the UK and around the world to provide real-life skills and enhance employment prospects for local people.  IHG benefits by having access to talent from the neighbourhoods near our hotels.”

The IHG Academy programme, which was developed in partnership with Newham College, comprises a six-month intensive course that combines the core elements of Hospitality Skills Diploma NVQ with four weeks of work experience in a hotel. The resultant qualification is a Hospitality Level 2 Diploma.

IHG currently employs over 15,000 people in the UK, where it operates Holiday Inn Hotels and Resorts, Holiday Inn Express and Staybridge Suites. The company has 4,480 hotels worldwide.

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